Backend Platform Engineer (SFO)

📋 Description

• • Join Rox Data Corp as a Backend Platform Engineer and become a pivotal force in building the future of revenue operations. At Rox, we are not just creating a platform; we are fundamentally reimagining the revenue stack by developing the world's first revenue operating system. Our mission is to empower sales professionals with autonomous revenue agents that handle the intricate, manual tasks, allowing them to elevate their focus to core selling activities. This is akin to how coding agents have revolutionized engineering, we are now applying that paradigm shift to customer work, aiming for a 10x improvement in productivity.
• • As a Backend Platform Engineer, you will be at the epicenter of developing intelligent, agentic workflows that are set to redefine how the world's leading revenue teams operate. Your role will span the entire lifecycle of AI-driven product development. This includes not only the crucial stages of training and evaluating sophisticated AI models but also seamlessly integrating these models into robust, user-facing systems that deliver tangible value.
• • You will engage in close collaboration with a diverse team of engineers, designers, and directly with our customers. This collaborative approach is essential for rapid iteration, shipping impactful features, and continuously enhancing the intelligence, reliability, and overall performance of our agent swarm. Your contributions will directly shape the capabilities and effectiveness of our AI-powered solutions.
• • A significant aspect of your responsibility will involve the design and implementation of complex, multi-step workflows. You will be tasked with applying cutting-edge Large Language Model (LLM) research into production environments, ensuring that our platform remains at the forefront of AI innovation. Furthermore, you will drive the critical experimentation and evaluation loop for our AI-powered features, operating within a dynamic, product-focused environment where speed and impact are paramount.
• • We are seeking individuals with a high degree of ownership. This means you should possess the ability to independently design and implement scalable systems from end-to-end. You will be expected to thoroughly understand requirements, translate them into elegant technical solutions, and write clean, maintainable code that forms the backbone of our platform.
• • A customer-centric mindset is non-negotiable. You will engage closely with our customers to deeply understand their needs and challenges. Participating in customer calls will provide invaluable insights, enabling you to collaborate effectively with product and AI engineers to ship solutions that truly address their pain points and drive business success.
• • A comprehensive systems understanding is vital. This includes a strong grasp of various data storage systems such as Amazon Aurora, DynamoDB, Snowflake, and S3. Additionally, proficiency with queuing and streaming systems like SQS, Kafka, and Spark is essential for building resilient and efficient data pipelines.
• • We are obsessed with operations. Your commitment will be to ensure minimal to no downtime or negative impact on our customers. This requires a proactive approach to monitoring, maintenance, and problem-solving, ensuring the highest levels of service availability and reliability.
• • A bias for action is crucial. You must be comfortable working and shipping in a fast-paced environment with weekly deliverables. We value individuals with founder-energy who can operate autonomously with minimal direction, driving projects forward with enthusiasm and efficiency.
• • Cultivate a curious and growth-oriented mindset. We encourage continuous learning, hard work, and a dedication to honing your craft. Embracing new challenges and seeking opportunities for self-improvement is key to thriving at Rox.
• • At Rox, we live by core principles: Taste, Obsession, and Action. We strive to craft beautiful, intuitive experiences, caring deeply about every detail. We are unreasonably committed to our mission, proactively driving value and obsessively learning. We execute with speed and thoughtfulness, earning trust through consistent over-delivery. If you are driven by these principles and eager to make a significant impact, we encourage you to apply.