Benefits Manager

Flock Safety Inc.

Job Overview

Location

Remote - USA

Job Type

Full-time

Full Job Description

📋 Description

• Lead the day-to-day administration of global benefits programs, ensuring timely and accurate support for employee questions, issues, escalations, claims, and appeals related to health and wellbeing offerings.
• Own and execute key benefits operations including enrollments, terminations, new hire orientations, offboarding, records management, and employee lifecycle support tied to benefits.
• Optimize Flock’s self-insured benefits footprint through rigorous, ongoing data review and analytics to drive cost efficiency and improve program outcomes.
• Partner with external vendors, brokers, and carriers to ensure high-quality service delivery, proactively resolve operational issues, and enhance the overall employee benefits experience.
• Manage annual renewal cycles for health and wellbeing benefits, coordinating internal and external stakeholders to ensure seamless transitions and compliance.
• Maintain compliance with all benefits-related regulatory requirements, reporting obligations, and audit processes, ensuring accurate documentation and adherence to legal standards.
• Ensure precise alignment of employee benefit elections and data across HR systems, payroll, carriers, and integrations to prevent discrepancies and maintain data integrity.
• Oversee billing reconciliation, process documentation, and operational controls to improve efficiency, reduce errors, and strengthen internal controls.
• Collaborate with HR business partners, recruiting, and finance teams to refine new hire and offboarding workflows related to benefits, improving consistency and employee experience.
• Develop and deliver communications, training, and educational materials to help employees and internal teams understand available benefits programs and how to use them effectively.
• Contribute to the evolution of Flock’s total rewards philosophy and benefits strategy by identifying scalable processes, solving operational bottlenecks, and recommending continuous improvements.
• Conduct regular audits of benefit elections, billing reconciliations, and system integrations to ensure total accuracy and compliance across all platforms.
• Document recurring data discrepancies, administration bottlenecks, and system anomalies, then propose and implement solutions to enhance efficiency and data reliability.
• Launch improvements to self-insured benefits tracking and reporting processes, leveraging analytics to inform strategic decisions and optimize Flock’s benefits footprint.
• Maintain comprehensive documentation for benefits workflows, audit checklists, compliance guidelines, and operational procedures to support scalability and onboarding.
• Support the Total Rewards team in building scaled employee communications and education programs around health, wellness, fertility, mental health, and caregiver benefits.
• Act as a thought leader in benefits administration, advising stakeholders on best practices and emerging trends in global benefits design and employee experience.
• Provide consistent, high-quality support to employees navigating complex benefits systems, acting as a trusted resource during critical life events such as childbirth, adoption, or medical needs.

🎯 Requirements

• Deep experience in benefits administration, benefits program management, or HR operations
• Strong analytical and problem-solving skills, with the ability to work with data, metrics, and process details
• Excellent customer service and communication skills, with the ability to support employees and influence cross-functional partners
• Experience operating in fast-paced, high-growth, and ambiguous environments
• Strong project and process management skills, with a track record of building and improving operational workflows
• A practical, employee-centered mindset and a commitment to delivering a best-in-class benefits experience

🏖️ Benefits

• Flexible PTO with 11 company holidays
• Fully-paid health benefits including Medical, Dental, Vision, and an HSA match
• 12 weeks of 100% paid parental leave, with additional 6-8 weeks for birthing parents
• $50,000 lifetime maximum benefit for eligible adoption, surrogacy, or fertility expenses through Maven
• Mental health support via Spring Health, including therapy, coaching, and medication management
• $150 monthly WFH stipend and $300 annual productivity stipend

Skills & Technologies

Spring

Remote

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Flock Safety Inc.

Visit Website

About Flock Safety Inc.

Flock Safety provides cloud-based automated license plate recognition and video analytics for law enforcement, private communities, and businesses. Its solar-powered cameras capture vehicle details, detect crimes such as theft and violent offenses, and generate evidence packages accessible via a web platform. The company emphasizes privacy controls, encrypted data handling, and configurable retention policies. Deployed across thousands of U.S. neighborhoods and agencies, the system integrates with existing public safety workflows to accelerate investigations, reduce response times, and improve crime clearance rates without adding patrol resources.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.