Bi-lingual Benefits Specialist (Remote)

Benchmark Capital

Job Overview

Location

Pyramid Global Hospitality - Home Office

Job Type

Full-time

Full Job Description

📋 Description

• Provide day-to-day administrative support for the benefits programs across all Pyramid Global Hospitality locations.
• Responsible for the completion and maintenance of ongoing benefits-related tasks.
• Assist with ongoing training to support the property HR Partners and associates.
• Provide excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor/facility situations, etc.
• Act as first-level support / triage for complex benefits issues and the main point of contact for such issues as communicated by Field HR staff.
• Assist with and occasionally lead specific training and education sessions related to the company’s benefit offerings.
• Liaise with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
• Perform day-to-day benefits administration tasks, including, but not limited to, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, cobra administration etc.
• Collaborate with Total Rewards Analysts in tracking and processing all benefit invoices.
• Work with Corporate Accounting to ensure Hotels are billed appropriately.
• Assist in education of benefit offerings for all new Home Office staff.
• Assist with Hotel Due Diligence and Acquisitions.
• Other duties and responsibilities as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent education/experience required
• 1+ year of relevant HR and/or Benefits experience preferred
• Hospitality experience preferred but not required
• Ability to speak and conduct presentations in Spanish strongly preferred
• Thrives in a fast paced, ever-changing environment
• Ability to work well under pressure, handle multiple tasks, and meet time sensitive deadlines
• Experience with Workday HRIS system preferred
• Excellent written & verbal communication
• Strong customer service, problem solving, & organization skills
• Microsoft Office skills, particularly Excel and PowerPoint, required
• Travel required based on business needs up to 20%.

🏖️ Benefits

• $30.00 per hour - $37.00 per hour

Skills & Technologies

Onsite

Degree Required

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Benchmark Capital

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About Benchmark Capital

Benchmark Capital is a venture capital firm that provides early-stage funding and strategic support to technology startups. Founded in 1995, the firm invests in sectors such as consumer internet, enterprise software, fintech, and marketplaces. It is known for concentrated funds and equal partner economics. Benchmark has backed companies including eBay, Uber, Twitter, Instagram, and Snap. Operating primarily from San Francisco with an office in London, the firm typically leads Series A rounds and maintains long-term partnerships with founders without adding board observers or requiring control positions.

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