Bid Manager

NICE Ltd.

Job Overview

Location

Germany - Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Bid Manager at NICE Cognigy, you will play a pivotal role in driving the company’s growth by leading the end-to-end bid lifecycle for large, complex enterprise deals in the AI-powered customer service space. Your work directly impacts revenue generation by transforming customer requirements into compelling, compliant, and winning proposals that position NICE Cognigy as a trusted partner in digital transformation.
• Day to day, you will analyze tender and RFP documents to deeply understand customer needs, evaluation criteria, and compliance requirements; coordinate cross-functional teams including sales, legal, finance, product, and technical experts to gather inputs and align on solution architecture; organize and facilitate bid workshops and internal reviews to ensure alignment, clarity, and accountability; manage timelines, resources, and deliverables to guarantee on-time, on-budget submission of high-quality offers; ensure all customer-facing documents are accurate, consistent, and adhere to internal governance frameworks; contribute to knowledge capture and process improvement by documenting lessons learned and refining bid templates, checklists, and best practices; and support continuous enhancement of bid quality through proactive identification of gaps and implementation of QA standards.
• You will join a fast-growing, innovative AI division within NICE Ltd., a global enterprise software leader with over 8,500 employees across 30+ countries and a proven track record of serving 85 of the Fortune 100. NICE Cognigy specializes in cutting-edge conversational AI that enables human-like customer experiences at scale, backed by the reliability and resources of a NASDAQ-listed industry powerhouse recognized for excellence in AI, cloud, and digital innovation.
• In this role, you will develop deep expertise in enterprise bid management within the high-stakes AI and CX technology sector, sharpen your stakeholder leadership and negotiation skills, gain exposure to complex global procurement processes, and contribute directly to strategic wins that shape the future of customer service automation — positioning yourself for advancement into senior bid leadership, proposal management, or strategic deal architecture roles.

🎯 Requirements

• Proven experience in bid management, proposal management, or a similar role within a complex B2B or enterprise technology environment
• Strong analytical skills with the ability to interpret and synthesize complex tender and RFP documents to extract customer requirements, evaluation criteria, and compliance obligations
• Excellent organizational and stakeholder management abilities, with confidence in coordinating cross-functional teams under tight deadlines while maintaining quality and alignment
• Structured, detail-oriented mindset with a commitment to quality assurance, process adherence, and documentation excellence
• Fluency in German (written and spoken); additional languages are considered a valuable asset for supporting international bids

🏖️ Benefits

• Opportunity to work on high-impact, enterprise-level deals with global customers, directly influencing revenue and market expansion in the AI customer service space
• Be part of a fast-growing AI innovator backed by the stability, resources, and global reach of NICE Ltd., a market leader trusted by 25,000+ businesses worldwide
• Collaborate with highly skilled, international teams in a culture that values ownership, transparency, and continuous improvement
• Flexible working models that support work-life balance, combined with a commitment to professional growth and process ownership
• Exposure to cutting-edge conversational AI technology and enterprise sales strategy, enabling career progression in bid management, deal strategy, or solution sales leadership

Skills & Technologies

Remote

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NICE Ltd.

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About NICE Ltd.

NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.

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