Billing Specialist (Contract) - Korea

Speak AI Inc.

Job Overview

Location

Seoul

Job Type

Contract

Full Job Description

📋 Description

• As our Billing Specialist (Contractor), you will own the end-to-end B2B billing lifecycle for our Korea operations—from electronic tax invoice issuance to collections.
• This role is critical to ensuring accurate, compliant, and scalable billing operations as we grow our B2B business in Korea.
• You'll partner closely with Sales, Customer Success, Finance, and Revenue Operations teams to deliver seamless billing experiences for our customers while building the processes and playbooks that will support our future growth.
• You’ll report into Korea’s Finance Manager.
• This is a 6 month contract position, with an opportunity to extend or convert according to business needs & performance.
• You’ll be responsible for owning AR (accounts receivable) processes, including billing communications and customer follow-ups.
• You'll issue and manage Korea electronic tax invoices in compliance with National Tax Service requirements.
• You'll manage supplier portal workflows and public sector procurement channels when required.
• You'll validate billing amounts against customer statements and internal records, identifying and resolving discrepancies before issuance.
• You'll maintain accurate contract billing terms, ensuring alignment between executed contracts and actual invoicing and collections.
• You'll track payment status and AR aging, initiating customer outreach for overdue invoices and partnering with Sales/CS teams on escalations.
• You'll partner with Finance and Revenue Operations to standardize processes, document exception-handling playbooks, and implement preventive controls to reduce errors and compliance risk.

🎯 Requirements

• Previous experience in B2B billing operations and accounts receivable in Korea.
• Working knowledge of Korea electronic tax invoice workflows and VAT basics.
• Ability to interpret billing-related contract terms and translate them into operational billing plans.
• Strong communication skills with both customers and internal stakeholders, with native proficiency in Korean (basic business proficiency in English is preferred).
• Proficiency with spreadsheets and operational systems such as ERP and CRM.
• Experience with Front or shared-inbox-based workflows is a plus.
• Experience with supplier portals, public sector procurement channels, and subscription or SaaS billing is a plus.

🏖️ Benefits

• Opportunity to join a fantastic, tight-knit team at the right time.
• Do your life's work with people you’ll love working with.
• Global in nature: We're live in over 40 countries and launching in a number of new markets soon.
• Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken.

Skills & Technologies

Onsite

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Speak AI Inc.

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About Speak AI Inc.

Speak AI Inc. provides an AI-powered platform that records, transcribes, and analyzes audio, video, and text data in over 70 languages. It converts unstructured conversations into searchable, shareable insights and automatically identifies keywords, topics, and sentiment. Teams use the service for qualitative research, sales calls, meetings, and academic interviews, gaining dashboards and reports without manual tagging. The company also offers an API and integrations with Zoom, Google Meet, and other tools, enabling embedded transcription and analytics workflows.

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