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Bodily Injury Adjuster - Represented, Moderate/Complex (CT, OH) - Remote

Job Overview

Location

USA - OH (Remote)

Job Type

Full-time

Category

Product Management

Date Posted

March 5, 2026

Full Job Description

đź“‹ Description

  • • As a Represented Bodily Injury Adjuster at The Allstate Corporation, you will play a pivotal role in investigating and managing automobile accidents that involve property damage and/or bodily injury, with a specific focus on cases where legal representation or litigation is involved.
  • • This remote position offers the flexibility to work from your home, allowing you to efficiently manage your caseload while providing exceptional service to customers and legal professionals.
  • • Your primary responsibilities will include thoroughly assessing insurance coverage, determining liability, and evaluating damages for complex claims.
  • • You will be the primary point of contact for customers and attorneys, engaging in communication through various channels such as phone calls, emails, and text messages, ensuring a clear and compassionate claims process.
  • • Leveraging innovative platforms and cutting-edge tools, you will skillfully negotiate injury settlements with all involved parties, aiming for fair and timely resolutions.
  • • The ideal candidate will possess the ability to manage a high volume of pending cases, demonstrating expertise in third-party casualty adjusting, as well as first-party collision and third-party property damage claims.
  • • You will embody Allstate's Claims Culture by demonstrating care, empowerment, and a commitment to restoring normalcy for policyholders, acting as a compassionate, clear, and committed partner in each casualty claim.
  • • As an Investigator, you will confidently and independently delve into casualty claims, conducting detailed damage reviews and meticulously interpreting policy language to establish coverage.
  • • You will excel as an Effective Communicator, utilizing phone, email, and potentially video conferencing to guide customers through a fast, fair, and easy claims process, adapting your communication style to meet their preferences and keep them informed.
  • • Your role as a Negotiator will involve evaluating and settling claims with customers, vendors, third-party carriers, and claimants, adhering strictly to legal and business standard methodologies, and employing effective tactics for handling challenging and complex situations.
  • • You will be a proactive Problem Solver, utilizing a suite of tools including estimate tools, job aids, and settlement platforms, all while applying sharp critical thinking skills in a fast-paced environment.
  • • As a Recorder, you will safeguard the company's financial interests by executing policies in accordance with agreements and maintaining a clear, accurate record of your work within the claims system, ensuring timely and precise documentation for each claim.
  • • This role requires a strong understanding of insurance policies, coverage intricacies, liability determination, and relevant state regulations.
  • • You will be expected to work independently and manage your time effectively in a remote setting.
  • • The position involves utilizing various technological tools and platforms to facilitate claims evaluation and management.
  • • Candidates must reside in the Eastern or Central Time Zones and cannot reside in California, Washington, Alaska, Hawaii, or Puerto Rico.
  • • The role offers competitive pay, comprehensive benefits from day one, and opportunities for continuous development and career advancement.
  • • You will receive initial and ongoing training to ensure proficiency in your new role.
  • • A supportive work-life balance is encouraged through flexible scheduling and a generous time off policy.
  • • Access to a 401K/pension plan, education reimbursement, and programs designed to help balance work and personal life are part of the Total Rewards package.
  • • The annual compensation range for this position is $53,500.00 - $84,625.00, based on experience and qualifications.
  • • A $1000 Licensing Sign-on Bonus may be available for candidates possessing applicable active licenses.

Skills & Technologies

REST
Remote

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About The Allstate Corporation

The Allstate Corporation is a publicly traded insurance holding company headquartered in Northfield Township, Illinois. Through subsidiaries, it offers personal property, casualty, life, and health insurance, roadside assistance, and financial services across the United States and Canada. Founded in 1931 as part of Sears, Roebuck and Co., it became independent in 1993 and now serves approximately 16 million households. Allstate distributes products via exclusive agents, independent agencies, direct-to-consumer channels, and online platforms, underwriting risks through brands such as Allstate, Encompass, and Esurance, while also investing in technology-driven ventures like Arity and Allstate Identity Protection.

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