Brand Home Coordinator

Pernod Ricard SA

Job Overview

Location

Stilbaai

Job Type

Full-time

Full Job Description

📋 Description

• The Brand Home Coordinator serves as the Second-in-Command (2IC) to the Brand Home Manager and plays a critical leadership role in ensuring the seamless day-to-day operation, commercial performance, and guest experience delivery of the Brand Home. This role combines operational leadership, kitchen ownership, and commercial oversight, with full accountability for the end-to-end kitchen function and shared accountability for the overall Brand Home performance. The Coordinator acts as the leader-on-duty in the absence of the Brand Home Manager, ensuring continuity of standards, team alignment, and excellence of execution.
• Day to day, the person will lead daily operational execution, drive accountability across Front of House and Kitchen teams, take full responsibility for the end-to-end kitchen function including people, process, and performance, own menu development and evolution aligned to brand positioning and seasonality, ensure excellence in food quality, presentation, hygiene, and safety compliance, manage kitchen-related cost control and margin management, oversee guest bookings and VIP hosting, collaborate on food and drink pairing experiences and brand activations, take ownership of stock management across FOH and kitchen, maintain accurate operational records and schedules, and lead by example to embed accountability, collaboration, and brand pride within the team.
• The team operates within Pernod Ricard SA’s Brand Home in Stilbaai, a premium guest experience venue focused on delivering exceptional brand storytelling through curated food, drink, and immersive experiences. The Brand Home functions as a hospitality destination where operational excellence, culinary innovation, and commercial performance converge to elevate brand engagement and guest satisfaction.
• In this role, the person can develop leadership capability by acting as 2IC and assuming full operational leadership in the manager’s absence, strengthen financial and commercial acumen through cost control, margin management, and performance tracking, enhance culinary expertise via menu development and kitchen operations ownership, build team leadership and coaching skills by developing kitchen and FOH staff, and gain experience in premium hospitality environments where brand delivery, guest experience, and operational efficiency are paramount.

🎯 Requirements

• Must have a matric certificate or equivalent
• Proven kitchen and food experience
• Experience in hospitality, brand home or premium guest environments

🏖️ Benefits

• Opportunity to act as Second-in-Command and assume full operational leadership in the absence of the Brand Home Manager
• Full ownership of end-to-end kitchen function including menu development, staff leadership, and cost control
• Involvement in premium guest experiences, brand activations, and food and drink pairing events
• Development of leadership, financial, and culinary skills in a high-end hospitality environment
• Contribution to a high-performing, customer-centric culture with brand pride and team engagement

Skills & Technologies

Onsite

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Pernod Ricard SA

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About Pernod Ricard SA

Pernod Ricard SA is a French multinational wine and spirits group headquartered in Paris, created in 1975 through the merger of Pernod and Ricard. It produces and distributes premium brands including Absolut, Chivas Regal, Jameson, Martell, Beefeater, Malibu, and Kahlúa. The company operates through 85 affiliates in 73 countries, owns 27 production sites, and markets its portfolio across Europe, the Americas, Asia, and the rest of the world. Pernod Ricard is publicly traded on Euronext Paris and is part of the CAC 40 index. Its strategy focuses on sustainable growth, premiumisation, and corporate social responsibility initiatives.

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