Job Overview
Location
Los Angeles, Australia
Job Type
Full-time
Category
Project Manager
Date Posted
February 27, 2026
Full Job Description
📋 Description
- • Join Willow Inc., a rapidly growing global company revolutionizing the built world through innovative digitization. Since our inception in 2017, we have expanded from our Australian roots to serve clients worldwide, empowering them to make their buildings smarter, more efficient, and environmentally conscious.
- • As a Building Management System Coordinator (Deployment & Activation Coordinator), you will play a pivotal role in the successful and timely deployment of our cutting-edge software solutions. This is a critical position that directly impacts our clients' experience and contributes significantly to Willow's long-term growth strategy.
- • You will be an integral part of a high-performing team of Willowers, leveraging advanced technology to drive transformative change in the built environment. Your contributions will be essential in ensuring our clients derive maximum value from our platform, fostering strong relationships, and facilitating seamless integration of our solutions into their operations.
- • This role demands a proactive and self-starting individual with a proven track record of coordinating complex, cross-functional projects. You will be adept at navigating diverse subject matter areas, even those outside your immediate expertise, to drive projects to successful completion.
- • A key responsibility will be to collaborate closely with project managers, technical leads, and client stakeholders to meticulously plan, execute, and monitor deployment activities. This includes defining project scopes, establishing timelines, allocating resources, and mitigating risks to ensure projects are delivered on schedule and within budget.
- • You will be instrumental in bridging the gap between technical intricacies and practical application. A standout candidate will possess the ability to understand, interpret, and clearly articulate complex technical information to both internal technical teams and external client stakeholders. This clarity is crucial for enabling informed decision-making and fostering a shared understanding of project goals and progress.
- • Building and nurturing strong relationships will be at the core of your success. You will forge robust connections with clients, partners, and internal teams, acting as a central point of contact and a trusted advisor throughout the deployment lifecycle.
- • Your role will involve managing expectations effectively across all stakeholder groups. This requires excellent communication, negotiation, and problem-solving skills to address concerns, resolve conflicts, and ensure alignment on project objectives and outcomes.
- • You will contribute to the continuous improvement of our deployment processes. By identifying areas for enhancement, documenting best practices, and sharing lessons learned, you will help refine our methodologies and elevate the overall efficiency and effectiveness of our deployment operations.
- • The position offers a unique opportunity to work with a diverse range of clients and building management systems, providing exposure to various technological landscapes and industry challenges. This dynamic environment will foster continuous learning and professional development.
- • You will be responsible for coordinating the activation of our Building Management System (BMS) software within client facilities. This includes overseeing the configuration, testing, and commissioning phases to ensure the system operates as intended and meets client requirements.
- • This role requires meticulous attention to detail in managing project documentation, including project plans, status reports, risk logs, and post-deployment reviews. Ensuring accuracy and completeness of all project artifacts is paramount.
- • You will facilitate training sessions and provide ongoing support to client teams to ensure they are proficient in using and managing the deployed BMS. Empowering our clients with the knowledge and skills to leverage our technology effectively is a key objective.
- • Proactively identify and address potential roadblocks or challenges during the deployment process. This involves anticipating issues, developing contingency plans, and working collaboratively to find timely and effective solutions.
- • You will be a key player in ensuring client satisfaction by delivering successful deployments that enhance building performance, reduce operational costs, and contribute to sustainability goals.
- • This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about leveraging technology to create a better built world. Your ability to manage multiple priorities, adapt to changing circumstances, and maintain a positive, results-oriented attitude will be highly valued.
- • Contribute to the growth and success of Willow Inc. by ensuring that every deployment is a testament to our commitment to quality, innovation, and client success.
🎯 Requirements
- • Proven experience in project coordination or management, with a demonstrated ability to manage complex, cross-functional projects from initiation to completion.
- • Strong understanding of technical concepts and the ability to explain complex information clearly to both technical and non-technical audiences.
- • Excellent communication, interpersonal, and stakeholder management skills, with the ability to build rapport and foster strong relationships with clients and internal teams.
- • Self-starter mentality with a proactive approach to problem-solving and a track record of taking initiative.
- • Experience working with Building Management Systems (BMS) or similar technology deployments is highly desirable.
🏖️ Benefits
- • Opportunity to work with a global leader in smart building technology and contribute to a mission-driven company.
- • Competitive salary and performance-based incentives.
- • Professional development and continuous learning opportunities to enhance your skills and career growth.
- • Collaborative and supportive team environment with a strong company culture.
Skills & Technologies
Design
Onsite
About Willow Inc.
Willow Inc. develops cloud-based software that creates and maintains dynamic digital twins of commercial real-estate assets. Its platform ingests data from building systems, sensors, BIM models, and IoT devices to provide owners, operators, and occupants with real-time visualization, analytics, and control over portfolios. Core capabilities include centralized dashboards, predictive maintenance, energy optimization, space utilization, and tenant experience tools. The company serves global property groups, airports, stadiums, and enterprise campuses, enabling data-driven decisions that reduce operating costs, improve sustainability, and enhance occupant satisfaction across the building lifecycle.
