Business Advisor, SMB, Rentals

Zillow Group, Inc.

Job Overview

Location

Remote-USA

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a Business Advisor to multi-family rental property owners and operators across the U.S., providing strategic advertising solutions and business consultation to drive growth and retention.
• Conduct approximately 40 high-volume outbound calls daily to increase client participation in the Zillow Rentals Network.
• Leverage Salesforce, Salesloft, and internal/third-party reporting tools to prospect, strategize, log activity, manage calendars, and track sales opportunities.
• Clearly communicate performance expectations and business outcomes to clients through internal and external channels.
• Consistently meet and exceed revenue, retention, and activity-based KPIs tied to account growth and client engagement.
• Lead high-level conversations and presentations with decision-makers via phone and Zoom, building strong relationships to drive business results.
• Act as a brand ambassador for Zillow Group, representing the company’s interests and upholding standards for advertisers and industry partners.
• Serve as the voice of the customer by providing feedback to influence product, marketing, and sales process improvements.
• Execute the MEDDPICC sales methodology and apply Challenger sales principles in all client interactions to drive insight-led, value-based conversations.
• Embrace new tools, processes, and ideas as a change champion, adapting quickly in a fast-paced, dynamic environment to support both clients and internal teams.
• Maintain a personable, positive, and high-energy attitude while working remotely and engaging with clients via phone and virtual meetings.
• Proactively seek coaching and feedback, using performance misses as learning opportunities to continuously improve sales effectiveness.
• Demonstrate strong time management and prioritization skills to handle a high-volume pipeline and multiple client accounts simultaneously.
• Utilize Google Suite tools proficiently to manage communications, documentation, and collaboration.
• Travel 2-3 times per year for company-wide events and team gatherings.

🎯 Requirements

• 1+ years of experience in B2B inside sales
• Proven track record of meeting or exceeding sales goals and key performance metrics
• High energy and positive “can-do” attitude with strong verbal and written communication skills
• Proficiency in Salesforce or other CRM systems (preferred)
• Ability to travel 2-3 times per year for company events
• Highly proficient in Google Suite tools

🏖️ Benefits

• Competitive hourly base pay ranging from $29.60–$49.70 depending on location
• Eligibility for incentive compensation
• Eligibility for equity awards
• Opportunity to work for a Fortune 100 Best Companies to Work For® and People Companies That Care® 2025 recognized employer

Skills & Technologies

Remote

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Zillow Group, Inc.

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About Zillow Group, Inc.

Zillow Group operates the largest digital real-estate marketplace in the United States, connecting buyers, sellers, renters, landlords and agents through websites and mobile apps. Founded in 2006 and headquartered in Seattle, the company provides property listings, valuation estimates via its Zestimate algorithm, comparative market analytics, mortgage origination and title services, and iBuying through its Zillow Instant Offers program. Revenue is generated primarily from Premier Agent advertising, lead generation, and real-estate services. The platform covers more than 110 million U.S. homes and is publicly traded on NASDAQ under the ticker ZG.

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