Job Overview
Location
Remote India
Job Type
Full-time
Category
Marketing
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Serve as the primary liaison between technical teams and business stakeholders to ensure IAM solutions align with client needs and operational goals.
- • Conduct stakeholder interviews and document reviews to assess current IAM environments, identifying gaps and opportunities for improvement.
- • Facilitate cross-functional meetings to elicit, clarify, and document business and functional requirements for Identity and Access Management systems.
- • Perform detailed business process analysis to map workflows, identify inefficiencies, and recommend process improvements aligned with IAM best practices.
- • Draft, review, and validate comprehensive documentation including use cases, process workflows, requirements specifications, analysis reports, and test plans.
- • Collaborate with IAM architects and engineers to support the development of technical design documentation that reflects validated business requirements.
- • Develop detailed test cases and test plans to validate the functionality, security, and compliance of implemented IAM solutions.
- • Conduct document reviews to ensure all deliverables adhere to standardized templates, with strict attention to spelling, grammar, tone, and consistency.
- • Monitor project progress and communicate timely status updates, including escalation of risks, issues, and dependencies to relevant stakeholders.
- • Analyze client and system data to evaluate data quality and inform the design and implementation of IAM systems.
- • Ensure all documentation is audit-ready and complies with industry standards for identity and access management governance.
- • Maintain strong interpersonal, written, and oral communication skills to effectively translate technical concepts for non-technical audiences.
- • Work collaboratively in a fast-paced, multi-tasking environment while managing multiple client engagements simultaneously.
- • Author clear, precise technical documentation that supports implementation, training, and compliance efforts across client deployments.
- • Perform additional duties as assigned to support the delivery of high-quality IAM solutions to clients in banking, healthcare, education, government, and retail sectors.
🎯 Requirements
- • 2+ years of experience in supporting IT operations or business analysis
- • 2+ years of hands-on experience with IAM components: Identity Governance and Administration, Access Management, SSO/Federation, Privileged Access Management, Enterprise Directories
- • 2+ years of experience in requirements gathering and business process documentation
- • 2+ years of experience in IAM administration or implementation
- • Knowledge of all nine project management knowledge areas: Cost, Time/Schedule, Scope, Risk, Human Resource, Integration, Procurement, Communications, and Quality Management
- • Bachelor’s degree in business administration, IT-related field, or equivalent experience
🏖️ Benefits
- • Remote work arrangement with a globally distributed team
- • Opportunity to work with award-winning IAM solutions across high-regulation industries
- • Exposure to diverse client sectors including banking, healthcare, education, government, and retail
- • Long-term business partnerships with clients driven by customer-centric service delivery
Skills & Technologies
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About IDMWORKS LLC
IDMWORKS is a U.S.-based professional services firm specializing in identity and access management, cybersecurity, and cloud security. Founded in 2004, the company helps large enterprises plan, deploy, and manage IAM technologies from vendors such as SailPoint, Okta, Microsoft, and CyberArk. Services span strategy consulting, system integration, managed services, and regulatory compliance support. Headquartered in New Jersey with offices across North America, IDMWORKS serves Fortune 500 clients in financial services, healthcare, government, and other regulated industries.
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