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Business Analyst Trainer

Truetandem, Inc.

Job Overview

Location

Washington, DC Metro Area Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Business Analyst Trainer at TrueTandem, you will play a pivotal role in empowering our clients and internal teams through comprehensive training and insightful business analysis. You will be instrumental in driving digital transformation initiatives by ensuring that our stakeholders and development teams possess the knowledge and skills necessary to leverage technology effectively and achieve their mission-critical objectives.
• This role offers a unique opportunity to bridge the gap between complex business needs and sophisticated technology solutions. You will collaborate closely with a diverse range of stakeholders, including business owners, technical resources, and program leadership, to understand their challenges and translate them into actionable requirements and effective training programs.
• Your responsibilities will encompass the full spectrum of business analysis, from initial requirement gathering and documentation to process reengineering and solution design. You will lead meetings, conduct interviews, analyze documentation, and utilize business modeling techniques to gain a deep understanding of client environments and their unique operational landscapes.
• A key aspect of this position involves acting as the primary liaison between business personnel and internal technical resources. You will ensure that business practices and solutions are clearly understood and effectively implemented, fostering a collaborative environment where technical development directly supports business outcomes.
• You will be responsible for defining and documenting new business requirements, needs, and processes tied to the solutions being implemented. This includes articulating the intricate workings of systems to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, and User Stories (Product Backlog Items).
• Translating these requirements into practical solutions that enhance productivity and efficiency will be a core function. You will proactively develop and maintain functional knowledge of client business practices, serving as a Subject Matter Expert (SME) and providing guidance on how technology can best serve their strategic goals.
• This role demands a proactive approach to change management. You will document, obtain approval for, and meticulously track all changes in project scope, ensuring that modifications are managed effectively and align with project objectives.
• Beyond analysis, you will be a key contributor to our training and development efforts. This includes developing comprehensive training curricula, designing structured learning paths, and creating engaging training materials. These materials may include eLearning modules, quick reference guides, video tutorials, and other resources designed to facilitate knowledge transfer and skill development.
• You will be responsible for gathering feedback on training effectiveness and iterating on content to ensure it remains relevant, accurate, and impactful. Your contributions will also extend to supporting change management communications, helping users adapt to new systems and processes.
• TrueTandem is committed to an 'automate-first' philosophy and embraces DevOps standards. As a Business Analyst Trainer, you will contribute to this by identifying opportunities for automation within business processes and ensuring that training reflects these modern development practices.
• You will work within an agile framework, participating in and facilitating backlog refinement, prioritization, user story development, and sprint planning. Your ability to translate business needs into well-defined user stories will be crucial for the success of our agile delivery teams.
• Ensuring adherence to security best practices and controls as they relate to the solutions being implemented is paramount. You will integrate security considerations into your analysis and training materials.
• You will also participate in the prioritization, sizing, and business justification of future product enhancements, providing valuable insights from both a business and technical perspective.
• This role is ideal for an individual who possesses a strong desire to solve complex technology challenges, enjoys continuous learning, and thrives in a collaborative, feedback-driven environment. You will be part of a team that values innovation, iteration, and the pursuit of excellence in delivering solutions with true mission impact.
• Your work will directly contribute to the digital transformation of critical systems for some of the most well-known companies, nonprofits, and federal agencies in the United States, enabling them to intelligently plan and develop applications, modernize their infrastructure, and manage their data more effectively.
• You will be a key player in ensuring that our solutions not only meet technical specifications but also deliver tangible business value and are adopted successfully by end-users.

🎯 Requirements

• Bachelor's degree OR equivalent work experience.
• 5-7 years of experience in business analysis or a similar role, with at least 2-3 years supporting large-scale or enterprise programs.
• Proven experience serving as the primary liaison between business owners, technical teams, and program leadership.
• Demonstrated ability to conduct in-depth business process reengineering (BPR), gap analysis, and root cause analysis for enterprise-level initiatives.
• Experience leading the creation and refinement of detailed business, functional, and non-functional requirements.
• Experience supporting the development of enterprise architecture, data models, and system integration designs.
• Experience serving as a lead facilitator for backlog refinement, prioritization, user story development, and sprint planning.
• Deep expertise in requirements management tools such as JIRA and/or Azure DevOps.
• Agile Scrum Certifications (e.g., CSM, CSPO, SAFe) are highly desirable.

🏖️ Benefits

• Competitive salary and comprehensive health benefits package.
• Opportunities for professional development and continuous learning, including certifications and training.
• Flexible work arrangements, including remote work options.
• A collaborative and innovative work environment that fosters growth and teamwork.
• Meaningful work contributing to the digital transformation of critical systems for prominent organizations.

Skills & Technologies

Remote

Degree Required

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Truetandem, Inc.

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About Truetandem, Inc.

Truetandem is a healthcare technology company that focuses on improving patient care coordination and outcomes. They offer a platform designed to connect providers, payers, and patients, enabling seamless communication and data sharing across the healthcare ecosystem. Their solution aims to reduce administrative burdens, enhance clinical decision-making, and promote value-based care initiatives. By leveraging technology, Truetandem empowers healthcare organizations to deliver more efficient, effective, and patient-centered services. Their platform supports various care settings and patient populations, striving to create a more integrated and responsive healthcare experience for all stakeholders involved in patient journeys.

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