Job Overview
Location
Remote USA
Job Type
Full-time
Category
Product Management
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Manage the day-to-day health of Access Softek’s established fintech partner ecosystem, ensuring strong collaboration and performance across all partner relationships.
- • Serve as the primary point of contact for 100+ credit union clients, maintaining and deepening strategic partnerships to drive mutual growth and platform adoption.
- • Lead internal team enablement by aligning product, sales, and operations teams on partner needs, goals, and operational workflows to ensure seamless execution.
- • Establish and maintain the operational rhythm of the partner ecosystem, implementing processes that sustain scalability and efficiency as the network expands.
- • Collaborate with the Head of Product to define and execute strategic initiatives that enhance partner value, retention, and expansion within the digital banking ecosystem.
- • Leverage Access Softek’s established industry network to identify new partnership opportunities, resolve partner challenges, and advocate for partner feedback in product development cycles.
- • Monitor and report on key partnership metrics, including engagement levels, integration success rates, and client satisfaction, to inform strategic decision-making.
- • Facilitate regular communication between partners and internal stakeholders through structured check-ins, quarterly business reviews, and joint planning sessions.
- • Ensure alignment between partner objectives and Access Softek’s product roadmap, translating partner insights into actionable product and service improvements.
- • Support the onboarding and integration of new fintech partners into the ecosystem, coordinating cross-functional teams to deliver timely and effective implementations.
- • Maintain accurate and up-to-date documentation of partner agreements, service levels, and performance benchmarks across the ecosystem.
- • Represent Access Softek at industry events, partner summits, and digital banking forums to strengthen brand presence and foster long-term relationship building.
- • Proactively identify risks and opportunities within partner relationships and escalate critical issues to executive leadership with recommended solutions.
- • Work closely with marketing and communications teams to co-develop partner-facing content, case studies, and success stories that highlight ecosystem value.
- • Drive continuous improvement of partner enablement tools, training materials, and support resources to enhance partner autonomy and satisfaction.
🎯 Requirements
- • Proven experience in business development or strategic partnership management within fintech or digital banking
- • Demonstrated success managing a portfolio of 50+ enterprise or institutional clients
- • Strong understanding of credit union operations and digital financial services ecosystems
- • Excellent communication and negotiation skills with a track record of building trust with senior stakeholders
- • Ability to operate with autonomy while aligning with executive strategy and organizational goals
- • Experience using CRM and partnership management platforms to track relationship health and performance
🏖️ Benefits
- • Remote work arrangement with full support for distributed team collaboration
- • Direct reporting line to the Head of Product with access to executive leadership
- • Access to an established industry network and partner ecosystem for rapid impact
- • Opportunities to shape the future of digital banking through strategic partnerships
Skills & Technologies
Remote
About Access Softek, Inc.
Access Softek, Inc. is a fintech company providing digital banking solutions to credit unions and community banks. Its platform includes online and mobile banking, remote deposit capture, biometric authentication, account opening, card controls, and personal financial management tools. The company integrates with core banking systems and offers APIs for third-party connectivity. Established in 1986 and headquartered in Berkeley, California, it serves over 400 financial institutions across the United States, focusing on secure, compliant, and user-friendly technology.
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