Business Development Manager, Fine Jewelry (United States)

Nivoda Limited

Job Overview

Location

Miami

Job Type

Full-time

Full Job Description

📋 Description

• This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market.
• Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers.
• Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first.
• Account Reactivation & Pipeline Development:
• Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach.
• Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities.
• Strategic Account Management & Growth:
• Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner.
• Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities.
• Commercial Insight & Platform Advocacy:
• Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account.
• Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need.
• Building the Enterprise Function:
• As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale.
• Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market.

🎯 Requirements

• 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical
• A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start
• Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number
• Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs
• Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches
• Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum
• Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations
• Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike

🏖️ Benefits

• Flexible working hours and a vibrant company culture
• Remote work
• Medical, Dental & Vision benefit
• 401K benefit
• Plenty of opportunities for growth and learning
• Unlimited holiday allowance
• Chance to join and contribute to a company during its exponential expansion phase

Skills & Technologies

Remote

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Nivoda Limited

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About Nivoda Limited

Nivoda operates a B2B digital marketplace for diamonds and jewelry, connecting suppliers and buyers worldwide. The platform aggregates inventory from manufacturers and wholesalers, offering real-time pricing, secure payments, and global logistics. Headquartered in London with offices in India, Israel, and the U.S., it serves retailers and e-commerce businesses seeking transparent sourcing and efficient fulfillment without holding physical inventory.

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