Job Overview
Location
Remote - European timezone
Job Type
Full-time
Category
Data Science
Date Posted
June 21, 2026
Full Job Description
đź“‹ Description
- • Lead the expansion of Nivoda’s B2B diamond and gemstone marketplace by identifying, engaging, and onboarding high-potential jewellery retailers in the DACH region.
- • Partner with Sales Development Representatives (SDRs) to transition qualified leads into active buyers, ensuring seamless handoffs and accelerated customer onboarding.
- • Serve as the primary strategic advisor to clients, building deep, trust-based relationships that drive long-term loyalty and advocacy for Nivoda’s platform.
- • Drive customer growth through targeted up-selling and cross-selling initiatives, aligning Nivoda’s inventory and services with evolving client needs to maximize GMV and retention.
- • Collaborate closely with Customer Success, Technical Account Management (TAM), and SDR teams to ensure a unified, frictionless customer journey across all touchpoints.
- • Utilize key performance metrics—including GMV, Active Buyers, First Purchases, Retention, Frequency, ARPU, and LTV—to analyze performance, refine sales strategies, and optimize conversion pathways.
- • Act as a critical voice for the customer within product and operations teams, providing actionable feedback to enhance platform functionality and user experience.
- • Maintain and grow a robust sales pipeline using CRM software (preferably Salesforce), ensuring accurate forecasting, pipeline hygiene, and activity tracking.
- • Operate autonomously within a remote, globally distributed team while maintaining high standards of accountability, responsiveness, and commercial execution.
- • Contribute to the scaling of Nivoda’s sales operations by identifying process improvements, sharing best practices, and adapting to rapid organizational growth.
- • Represent Nivoda professionally in all client interactions, demonstrating deep knowledge of the diamond and gemstone industry, market dynamics, and competitive landscape.
- • Deliver consistent, above-target sales performance in a commission-based environment with clear, measurable KPIs tied to revenue generation and customer acquisition.
- • Engage with independent jewellers and retail chains across Germany, Austria, and Switzerland, tailoring outreach to local business practices and purchasing behaviors.
- • Stay informed on industry trends in luxury goods, B2B marketplaces, and digital transformation within the jewellery sector to maintain a competitive edge.
- • Participate in regular team reviews, training sessions, and strategic planning meetings to align individual goals with company-wide objectives.
- • Embrace a culture of continuous learning, seeking feedback and proactively developing skills to support personal and organizational growth.
🎯 Requirements
- • Fluent in German and English
- • Experience selling in the DACH region
- • 4+ years of experience in a B2B customer-facing sales role with a proven track record of exceeding targets
- • Bachelor’s degree in Business, Marketing, or a related field
- • Proficiency in CRM software (preferably Salesforce)
- • Exceptional communication, negotiation, and relationship-building skills
🏖️ Benefits
- • Flexible working hours
- • Remote work
- • Unlimited holiday allowance
- • Opportunities for growth and learning
- • Chance to join during exponential company expansion
- • Low-hierarchy, collaborative work environment
Skills & Technologies
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About Nivoda Limited
Nivoda operates a B2B digital marketplace for diamonds and jewelry, connecting suppliers and buyers worldwide. The platform aggregates inventory from manufacturers and wholesalers, offering real-time pricing, secure payments, and global logistics. Headquartered in London with offices in India, Israel, and the U.S., it serves retailers and e-commerce businesses seeking transparent sourcing and efficient fulfillment without holding physical inventory.
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