Business Development Operations Associate (Contract)

NerdWallet, Inc.

Job Overview

Location

NerdWallet US

Job Type

Contract

Full Job Description

📋 Description

• Own and manage critical business development operations supporting the SMB Lending partner ecosystem and internal teams at NerdWallet
• Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting to drive operational decisions
• Lead the monthly production of rankings and placements for credit card, banking, lending, and software products across NerdWallet’s platform
• Serve as the primary operational contact for approximately 100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments
• Own cross-functional projects from intake through execution, managing timelines, stakeholder coordination, and delivery across BD partnership managers, editorial, compliance, and analytics teams
• Support partner onboarding and contract workflows including documentation collection, internal approvals, and process adherence
• Build, improve, and scale templates and processes to increase efficiency, consistency, and scalability across business development operations
• Identify trends, anomalies, and data quality issues in partner performance metrics and act as an internal subject matter expert on operational data
• Collaborate with BD partnership managers across verticals including credit cards, banking, software, lending, and referral partnerships to align operational workflows with business goals
• Ensure accurate and timely delivery of partner-facing operational outputs with high attention to detail and follow-through
• Work remotely as a 6-month W-2 contractor with Monday–Friday availability, 30–40 hours per week, during standard EST business hours (9:00 AM–5:00 PM)
• Operate within a fast-paced fintech environment requiring proactive initiative, ability to thrive in ambiguity, and entrepreneurial mindset to continuously improve operational systems
• Utilize tools including Jira, Confluence, Looker/Tableau, and MS Office to manage workflows, track progress, and generate insights
• Act as a dependable operational owner for business-critical workflows that directly impact partner relationships and revenue generation
• Contribute to building a scalable operational foundation for NerdWallet’s growing SMB Lending business through process documentation and standardization
• Communicate clearly and thoughtfully with cross-functional teams to build strong relationships and align on priorities
• Adapt to changing business needs and shifting priorities while maintaining operational excellence and partner satisfaction
• Support compliance and regulatory requirements through accurate documentation and adherence to internal policies

🎯 Requirements

• 2+ years of experience in project management, business development operations, or operations roles with end-to-end ownership of projects
• Strong analytical skills with experience working in dashboards, reporting, and performance data
• Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office
• Highly organized with exceptional attention to detail and follow-through
• Self-directed and proactive, with the ability to drive initiatives to completion
• Comfortable coordinating across multiple teams with competing priorities

🏖️ Benefits

• $40/hr contract rate (W-2)
• Remote work opportunity based in the U.S. or Canada
• 6-month contract with Monday–Friday availability (30–40 hours/week)
• Flexible working hours within EST business hours (9:00 AM–5:00 PM)
• Opportunity to contribute to scaling a key function within NerdWallet’s SMB Lending business
• Exposure to cross-functional teams including BD, editorial, compliance, and analytics

Skills & Technologies

Junior

Remote

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NerdWallet, Inc.

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About NerdWallet, Inc.

NerdWallet, Inc. is a San Francisco–based personal finance company that operates an online platform offering comparison tools, editorial reviews, and educational content for credit cards, mortgages, loans, insurance, banking, and investing products. Founded in 2009, it generates revenue through lead generation and referral fees when users select financial products from partner institutions. The company serves U.S. consumers seeking independent guidance to optimize financial decisions and is publicly traded on the Nasdaq under the ticker NRDS.

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