Intercom, Inc. logo

Business Development Representative

Job Overview

Location

Dublin, Ireland

Job Type

Full-time

Category

Sales

Date Posted

April 14, 2026

Full Job Description

đź“‹ Description

  • • As a Business Development Representative at Intercom, you will play a critical role in driving revenue growth by generating new business pipeline for Account Executives through strategic prospecting and engagement with potential customers.
  • • Your day-to-day responsibilities include creating and prioritizing strategic target account lists, conducting cold calling, email, and social outreach, maintaining up-to-date product knowledge, and collaborating with cross-functional teams to improve sales processes and support team development.
  • • Intercom is an AI-powered customer service company trusted by nearly 30,000 global businesses, known for its innovative products like Fin, the advanced AI agent, and a culture rooted in core values such as pushing boundaries, building with speed, and delivering incredible customer value.
  • • In this role, you will develop foundational sales skills, gain deep expertise in the SaaS landscape, and accelerate your career progression toward becoming an Account Executive or closing-based role, supported by Intercom’s strong commitment to internal promotion and professional growth.

Skills & Technologies

Express
Hybrid
Degree Required

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Intercom, Inc. logo
Intercom, Inc.
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About Intercom, Inc.

Intercom offers a customer communications platform that combines business messenger, automation, and support tools. Companies use it to acquire, engage, and support customers across websites, mobile apps, email, and social channels. The platform provides live chat, chatbots, product tours, surveys, help centers, and integrated ticketing. Teams collaborate through shared inboxes, routing rules, and performance analytics. APIs and third-party integrations connect the system to CRM, marketing, and data warehouses, enabling personalized messaging based on user attributes and behavior. Founded in 2011, the company serves B2B SaaS, e-commerce, fintech, and marketplace customers worldwide.

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