Job Overview
Location
Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Gather and organize business data using an integrated software suite to support enterprise business functions.
- • Assist in executing testing and quality assurance activities for the enterprise business application suite and document testing outcomes.
- • Develop understanding of business theories, concepts, and techniques to identify opportunities for process improvement.
- • Assist in developing business process designs, user guides, and training materials to support system adoption and user readiness.
- • Provide production support for enterprise applications, including troubleshooting issues with guidance from senior team members.
- • Follow Change Control methods to implement system solutions and adhere to IT service level agreements (SLAs).
- • Monitor SLAs and escalate issues as needed while promoting consistent customer service standards.
- • Support departmental efforts to improve customer satisfaction through timely and effective follow-up with end users.
- • Participate in creating and maintaining documentation for enterprise business applications and system configurations.
- • Develop familiarity with existing business processes to prevent issues and gather insights for future improvements.
- • Engage in cross-training, department meetings, and vendor education to build professional skills and knowledge.
- • Collaborate with team members and cross-functional partners to align standards, share knowledge, and ensure consistency across deliverables.
- • Demonstrate accountability for individual work and team outcomes in a cohesive, supportive environment.
- • Participate in instructional seminars and continue development on Cincinnati Children’s computer-based systems.
- • Apply conceptual knowledge of project management methodologies and application development lifecycle in daily tasks.
- • Work under direction from senior team members to complete straightforward, defined tasks within established policies and procedures.
🎯 Requirements
- • Bachelor’s degree in a related field OR equivalent combination of education and experience
- • 0+ years of experience in a related job discipline
- • Ability to follow defined procedures with guidance from senior team members
- • Strong written communication skills
🏖️ Benefits
- • Annualized pay range of $56,846.40 - $72,488.00
- • Full-time, regular position with 40 weekly hours
- • Remote work arrangement
- • Employment with a top 10 children’s hospital recognized by U.S. News & World Report for over 15 years
- • Work for an organization certified as a Great Place to Work and a Leading Disability Employer
- • Opportunity to contribute to a mission-driven environment focused on improving children’s health
Skills & Technologies
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About Cincinnati Children's Hospital Medical Center
Cincinnati Children's Hospital Medical Center is a leading pediatric hospital and research institution dedicated to improving the health of children. Consistently ranked among the top children's hospitals in the nation, it provides comprehensive medical care for a wide range of conditions, from common illnesses to complex and rare diseases. The hospital is renowned for its expertise in areas such as neonatology, cardiology, orthopedics, and cancer treatment. Beyond clinical care, Cincinnati Children's is a major hub for pediatric research, striving to translate scientific discoveries into better treatments and cures for childhood illnesses. Its commitment extends to community health initiatives, aiming to create a healthier future for all children.
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