Job Overview
Location
Zagreb
Job Type
Full-time
Category
Operations
Date Posted
May 16, 2026
Full Job Description
đź“‹ Description
- • Conduct comprehensive Know Your Business (KYB) and Know Your Customer (KYC) due diligence on new and existing business clients to verify business identity, ownership structures, and financial health.
- • Gather, analyse, and validate official documentation to ensure full compliance with regulatory standards and internal compliance frameworks.
- • Utilize databases, online resources, and specialized tools to verify business information and identify potential risks, including fraud indicators or adverse media.
- • Communicate directly with business clients via email and virtual meetings to guide them through documentation requirements and resolve challenges in providing required materials.
- • Collaborate with external partner organizations to streamline and facilitate the KYB/KYC onboarding process, ensuring timely and accurate data exchange.
- • Work closely with internal teams including compliance, legal, and risk to address issues arising during client onboarding and resolve compliance-related concerns.
- • Stay current with evolving financial regulations, industry trends, and best practices to maintain and improve the effectiveness of Perk’s KYB processes.
- • Assist in the development, refinement, and implementation of KYB policies and procedures to strengthen the company’s compliance framework and operational integrity.
- • Prepare and deliver regular reports to senior management on the status of KYB reviews, identified risks, and trends observed during client due diligence.
- • Ensure all client onboarding activities align with Perk’s commitment to maintaining the highest standards of regulatory compliance and fraud prevention.
- • Maintain meticulous records of all client documentation, communications, and decision-making processes to support audit readiness and internal reviews.
- • Proactively identify inefficiencies in the KYB workflow and contribute recommendations for process improvements to enhance speed, accuracy, and client experience.
- • Adhere to Perk’s values of ownership, delivering a 7-star experience, and working as one team while performing all responsibilities with integrity and professionalism.
🎯 Requirements
- • Degree in finance, business administration, or a related field
- • Excellent analytical skills and attention to detail
- • Strong written and verbal communication skills in English
- • Ability to work independently and manage multiple tasks simultaneously
- • High level of integrity and professionalism
- • Fluency in English; fluency in German is an advantage
🏖️ Benefits
- • Competitive compensation and equity ownership in Perk
- • Generous allocation of vacation days plus public holidays
- • Spring Health wellbeing support with 12 therapy and 12 coaching sessions for you and your loved ones
- • 12-16 weeks’ paid parental leave
- • 16 paid volunteer hours per year to support charitable causes
- • Up to 20 “Work from Anywhere” days per year
- • Four-week, fully paid sabbatical after reaching 5 years of service
Skills & Technologies
About Perk.com Inc.
Perk.com Inc. operates a cloud-based employee rewards and recognition platform that lets employers allocate points redeemable for merchandise, gift cards and experiences. The SaaS product integrates with HRIS and collaboration tools to automate milestone and peer-to-peer awards, provide analytics on engagement, and manage global tax-compliant fulfillment. Founded in 2010 and headquartered in Austin, Texas, the company serves mid-market to Fortune 500 clients seeking to reduce turnover and reinforce culture through real-time recognition programs.
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