Case Manager

Vynca

Job Overview

Location

Remote - United States

Job Type

Full-time

Full Job Description

📋 Description

• As a Lead Care Manager at Vynca, you will serve as the primary point of contact for clients with complex needs, coordinating care across medical, social, and community services to ensure seamless, compassionate, and effective support that improves quality of life and promotes independence.
• Your day-to-day responsibilities include assessing member needs across physical health, mental health, substance use, oral health, palliative care, trauma-informed care, housing, and social supports; developing and updating client care plans with SMART goals; advocating for clients with providers; conducting outreach and engagement activities; arranging transportation; maintaining accurate records in EMR and CRM systems; completing monthly compliance reports; and providing services via telehealth, office-based, or field-based visits as needed.
• Vynca is a mission-driven organization dedicated to transforming care for individuals with complex needs, guided by core values of Excellence, Compassion, Curiosity, and Integrity. We foster a close-knit community where team members support each other and those we serve, striving to provide more quality days at home through innovative, person-centered care.
• In this role, you will deepen your expertise in care coordination, evidence-based practices like Motivational Interviewing and Harm Reduction, and healthcare navigation while making a tangible impact on vulnerable populations. You’ll grow professionally through training, interdisciplinary collaboration, and direct client advocacy, positioning yourself as a trusted leader in community health and care management.

🎯 Requirements

• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends
• Working knowledge of government and community resources related to social determinants of health
• Clean driving record, valid driver's license, and reliable transportation
• Excellent oral and written communication skills
• Bilingual (English/Spanish), highly preferred

🏖️ Benefits

• Opportunity to make a profound difference in the lives of individuals with complex needs through comprehensive, coordinated care
• Remote work flexibility within approved states (Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, Washington)
• Commitment to professional growth through assigned training and development in evidence-based practices like Motivational Interviewing and Trauma-Informed Care
• Inclusive, values-driven workplace culture rooted in Excellence, Compassion, Curiosity, and Integrity
• Meaningful collaboration with a close-knit team dedicated to improving health outcomes and quality of life for vulnerable populations

Skills & Technologies

Remote

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Vynca

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About Vynca

VyncaCare is a healthcare services and technology company focused on serious illness management. They work with healthcare providers, health plans, and risk-bearing organizations to deliver palliative care, advance care planning, care coordination, symptom management, and supportive care services. Their model combines virtual and in-person care, with interdisciplinary teams who help patients and families facing complex, chronic, or life-limiting illnesses. They aim to improve quality of life, reduce unnecessary hospital visits, and make serious illness care more accessible, especially at home.

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