Change Management & Implementation Specialist

General Dynamics Information Technology, Inc.

Job Overview

Location

Any Location / Remote

Job Type

Full-time

Full Job Description

📋 Description

• Support the implementation, adoption, and stakeholder engagement for NIH’s unified data lakehouse initiative to enhance collaboration, analytics, decision-making, and AI readiness.
• Synchronize technical and business requirements to ensure successful deployments, governance alignment, and operational readiness across NIH Institutes, Centers, and Offices (ICO).
• Conduct stakeholder sentiment assessments, identify organizational silos, and recommend actions to mitigate resistance and drive adoption.
• Facilitate cross-functional collaboration by designing and executing communication strategies that ensure transparency and alignment among technical and business teams.
• Perform requirements gathering through workshops, interviews, and business process analysis to translate customer needs into actionable solution requirements.
• Coordinate project schedules, risks, issues, action items, and status reporting in alignment with program-level plans for ICO customers.
• Prepare executive briefings, presentations, training materials, user guides, and communication artifacts to support change initiatives.
• Support governance forums, intake processes, project charters, and decision packages in partnership with ICO Data Stewards.
• Maintain project documentation repositories and SharePoint sites to ensure accessibility and compliance with organizational standards.
• Facilitate meetings and manage multi-tasking across competing stakeholder priorities while delivering on project timelines and objectives.
• Assist with user training, issue resolution, and adoption measurement activities to ensure sustained use of the data lakehouse platform.
• Collaborate with technical teams to bridge business needs with technical implementation, ensuring solutions meet operational and governance requirements.
• Support continuous improvement initiatives by documenting lessons learned and contributing to sustainment planning for long-term success.
• Utilize Microsoft Office Suite, Teams, SharePoint, Visio, and Power BI to manage workflows, analyze processes, and deliver reporting.
• Apply familiarity with Agile, SAFe, ITIL, and project delivery methodologies to guide implementation efforts and align with enterprise standards.
• Engage in organizational change management activities to drive cultural and procedural adoption of the data lakehouse across NIH.
• Ensure all activities comply with Public Trust requirements and support NIH’s modernization goals through structured, governance-aligned processes.

🎯 Requirements

• Bachelor’s degree in Business, Information Technology, Organizational Development, or Public Administration plus 5+ years of related experience OR 9+ years of experience supporting business analysis, project coordination, implementation, organizational change management, or data management initiatives
• Must be a US Person and able to obtain NACLC (T3) Public Trust clearance
• 7+ years of related experience in change management, project delivery, or operational efficiency
• Proficiency in Microsoft Office Suite, Teams, SharePoint, Visio, and Power BI
• Experience with Agile, SAFe, ITIL, or similar project delivery methodologies
• Knowledge of data governance, analytics, cloud platforms, or enterprise data management systems preferred

🏖️ Benefits

• Full-flex work week to manage work-life priorities
• 401(k) plan with company match
• 15 days of paid time off per calendar year plus 10 paid holidays
• Paid Family Leave program offering up to 160 hours of paid leave in a rolling 12-month period
• Comprehensive medical, dental, and vision plan options
• Health Savings Accounts available with certain medical plans

Skills & Technologies

Remote

$107k-138k

Degree Required

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General Dynamics Information Technology, Inc.

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About General Dynamics Information Technology, Inc.

General Dynamics Information Technology delivers enterprise-scale IT, cloud, cyber, and professional services to U.S. defense, intelligence, health, and civilian agencies. The company designs, integrates, and secures mission-critical systems, from cloud migration and AI analytics to C4ISR networks and health IT platforms. Headquartered in Falls Church, Virginia, it leverages 25,000+ employees across the U.S. to modernize legacy infrastructure, defend against cyber threats, and support data-driven decision-making for national security and public service missions.

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