Claims Examiner II- MSI

Baldwin Technology Company Inc.

Job Overview

Location

Remote US

Job Type

Full-time

Full Job Description

📋 Description

• The Claims Examiner II at Baldwin Technology Company Inc. is a pivotal role within MSI, a leading Managing General Agent (MGA) that combines deep underwriting expertise with insurer and reinsurer capacity to deliver specialized insurance solutions. This role is critical to ensuring policyholders receive fair, timely, and expertly managed claims resolutions, directly supporting MSI’s mission to simplify the insurance experience through advanced technology and superior service.
• As an expert in handling high-complexity first-party property claims, the Claims Examiner II serves as a trusted advisor to policyholders, agents, carriers, and legal partners, leveraging technical knowledge and interpersonal skills to drive equitable outcomes while upholding best practices and regulatory compliance.
• Day-to-day responsibilities include analyzing insurance policies and claim documentation to determine coverage and liability, investigating complex claims involving significant property damage, and setting accurate reserves in alignment with company philosophy.
• The role involves engaging third-party experts (e.g., engineers, contractors, forensic specialists) to evaluate claim validity, monitoring vendor performance to control costs, and negotiating settlements with all interested parties, including insureds, agents, and legal counsel.
• Claims Examiner II actively participates in litigation support by assisting in suits, mediations, and arbitrations, working closely with defense counsel to protect company interests while maintaining professionalism and transparency.
• The incumbent is responsible for monitoring and completing assigned claims inventory, identifying subrogation opportunities, detecting fraud indicators for referral to the Special Investigation Unit (SIU), and ensuring all claim files are accurately updated and maintained.
• Proactive communication is essential: the role requires regular updates to insureds, agents, and other stakeholders regarding coverage decisions, information needs, and settlement progress throughout the claim lifecycle.
• Compliance with state adjuster licensing requirements is mandatory, including acquiring and maintaining licenses and fulfilling continuing education obligations to operate legally across jurisdictions.
• Baldwin Technology Company Inc. fosters a culture of innovation and integrity, where employees are empowered to solve complex challenges using cutting-edge technology and collaborative teamwork.
• The Claims team operates with a shared commitment to excellence, emphasizing empathy, precision, and accountability in every interaction—ensuring that policyholders feel heard, respected, and supported during stressful events.
• This role offers significant professional growth: the Claims Examiner II will deepen expertise in property and casualty claims handling, develop advanced negotiation and litigation support skills, and gain exposure to emerging risk areas such as cyber liability and habitational property claims.
• Success in this position can lead to senior claims leadership, specialization in niche product lines, or cross-functional opportunities in underwriting, risk management, or compliance within MSI’s expanding portfolio.

🎯 Requirements

• High school diploma or GED equivalent
• 5–9 years of progressive experience in property and casualty insurance claims handling
• Active Property & Casualty Insurance License (or ability to obtain and maintain state adjuster licensure)

🏖️ Benefits

• Remote work flexibility within the United States
• Opportunity to work with a growing MGA specializing in innovative insurance products (e.g., cyber liability, embedded renters, high-value homeowners)
• Exposure to complex claims and litigation support, enhancing professional expertise in high-stakes insurance environments

Skills & Technologies

Remote

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Baldwin Technology Company Inc.

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About Baldwin Technology Company Inc.

Baldwin Technology Company designs and manufactures process-automation equipment and consumables for the printing, packaging, textile and film industries. Products include spray dampening, cleaning, drying, web handling and fluid-management systems that improve quality, reduce waste, cut energy use and boost productivity on flexo, offset and digital presses. Headquartered in Old Lyme, Connecticut, the company operates across the Americas, Europe and Asia, serving commercial, newspaper and packaging printers with engineered solutions and aftermarket support since its founding in 1918.

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