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Claims Processing - Representative I

Job Overview

Location

USA

Job Type

Full-time

Category

Customer Support

Date Posted

March 17, 2026

Full Job Description

đź“‹ Description

  • • Join CVS Health Corporation, a leader in shaping a world of health, and contribute to a more connected, convenient, and compassionate healthcare experience.
  • • As a Claims Processing Representative I, you will play a crucial role within our Direct Member Reimbursement (DMR) Claims team, a fast-paced and dynamic environment.
  • • Your primary responsibility will be the accurate and efficient adjudication of paper claims, processed from electronic images, within a high-volume production setting.
  • • This role demands meticulous attention to detail to ensure the integrity and accuracy of each claim processed, directly impacting member satisfaction and operational efficiency.
  • • You will be tasked with reviewing claim forms, verifying member eligibility, checking for completeness of information, and applying appropriate adjudication rules and guidelines.
  • • A key aspect of this position involves understanding and navigating various healthcare regulations and company policies to ensure compliance in all claim processing activities.
  • • You will work with electronic images of claims, requiring a keen eye to identify any discrepancies or missing information that could hinder the processing.
  • • The ability to interpret and apply complex processing guidelines and policies is essential for success in this role.
  • • You will be expected to meet daily production goals, demonstrating a strong commitment to efficiency and productivity while maintaining high standards of quality.
  • • This position offers a remote work opportunity, providing flexibility and the ability to work from home.
  • • However, it is important to note that your work schedule will be aligned with the Arizona (AZ) time zone, ensuring seamless collaboration with the team.
  • • You will be an integral part of a team that is dedicated to simplifying healthcare, one person, one family, and one community at a time.
  • • The role requires strong organizational skills to manage multiple demands and priorities effectively in a constantly evolving workflow.
  • • You will utilize your excellent verbal and written communication skills to interact with team members and potentially escalate complex issues.
  • • Proficiency in Microsoft Office Suite is a fundamental requirement, enabling you to manage documentation, communication, and data effectively.
  • • This is a full-time position, offering a stable and consistent work schedule.
  • • The work involves a significant amount of data entry and review, requiring speed and accuracy in your typing.
  • • You will be encouraged to be team-oriented, contributing to a collaborative work environment, while also being driven to achieve your individual production targets.
  • • The ability to manage your time effectively is paramount to meeting the daily production goals set for this role.
  • • By joining CVS Health, you become part of a company that is committed to fostering a workplace where every colleague feels valued and that they belong.
  • • You will contribute to a culture that prioritizes safety and quality in all aspects of its operations.
  • • This role is an excellent opportunity for individuals seeking to build a career in the healthcare industry, specifically within claims processing and administration.
  • • You will gain valuable experience in healthcare reimbursement, PBM operations (if applicable), and the intricacies of the healthcare system.
  • • The company's mission to build a world of health around every individual aligns with a purpose-driven career path.
  • • You will be part of a supportive team environment that encourages professional growth and development.
  • • The remote nature of the role allows for a better work-life balance, provided you can adhere to the AZ time zone schedule.
  • • Your contributions will directly support the company's overarching goal of making healthcare more accessible and manageable for millions of people.
  • • This position requires a high degree of self-discipline and motivation to succeed in a remote work setting.
  • • You will be expected to maintain a professional demeanor and work ethic at all times.
  • • The role is designed for individuals who are detail-oriented, process-driven, and committed to delivering accurate results.
  • • Embrace the opportunity to be part of a company that is actively working to improve the health and well-being of its customers and communities.

Skills & Technologies

Remote

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About CVS Health Corporation

CVS Health Corporation is an American healthcare conglomerate headquartered in Woonsocket, Rhode Island. It operates retail pharmacy chains, pharmacy benefit management services, and health insurance through Aetna. The company fills prescriptions, provides walk-in clinics, administers vaccinations, and manages drug plans for insurers and employers. CVS Health also offers specialty pharmacy, infusion, and long-term care services across the United States.

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