Job Overview
Location
Argentina
Job Type
Full-time
Category
Customer Support
Date Posted
April 4, 2026
Full Job Description
đź“‹ Description
- • Customer Care Agent at Sauce, a premier restaurant technology platform providing commission-free delivery and pickup solutions to help local restaurants grow and connect directly with customers.
- • Manage B2C and B2B support requests across multiple channels including HubSpot, email, chat, Slack, phone, and WhatsApp; collect evidence, investigate issues thoroughly, and ensure seamless customer experiences.
- • Join a globally distributed team headquartered in NYC and Tel-Aviv, composed of experienced tech, sales, marketing, product, and operations executives driving innovation in restaurant technology.
- • Develop expertise in food delivery support, real-time issue resolution, and omnichannel customer service while contributing to a platform serving a $105B US local restaurant market.
Skills & Technologies
About Sauce
Sauce is a comprehensive online ordering and delivery platform designed specifically for restaurants, enabling them to enhance profitability and streamline operations. The platform offers commission-free delivery services, direct online ordering capabilities with SEO-powered website integration, and advanced logistics to manage multiple delivery fleets efficiently. Sauce also provides robust marketing, customer retention tools, and hands-on customer support, including a 24/7 delivery operation center. By helping restaurants own their customer data and avoid high commissions, Sauce empowers businesses to maximize profits on every order, as demonstrated by customers like Cuban Guys, who saw online sales grow by 140%.
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