Client Accounts Receivable Specialist I

TreviPay Inc.

Job Overview

Location

Remote - Costa Rica

Job Type

Full-time

Full Job Description

📋 Description

• Facilitate the execution of TreviPay’s Standard Operating Procedures (SOP) to support B2B collection efforts across global client accounts.
• Provide elite customer service in all client interactions via phone, email, and meetings with both internal teams and external stakeholders.
• Respond promptly and accurately to client inquiries regarding payment history, invoice details, and account status using core systems effectively.
• Maintain past-due rates below established departmental thresholds while consistently meeting or exceeding productivity targets.
• Demonstrate high-quality performance in both accuracy and volume of work, ensuring compliance with internal standards and client expectations.
• Identify root causes of payment delays and implement solutions to improve future payment behavior and client outcomes.
• Collaborate closely with finance and client success teams to align collection strategies with broader business objectives.
• Manage daily workload by assessing priorities, balancing competing tasks, and meeting all assigned deadlines.
• Utilize Windows applications including Outlook for communication, intermediate-level Word for documentation, and Excel for data tracking and reporting.
• Maintain meticulous attention to detail in all account updates, correspondence, and financial records.
• Engage with clients with empathy, active listening, and a professional demeanor to foster trust and long-term relationships.
• Ensure reliable attendance and dependability in a remote work environment with consistent performance across all responsibilities.
• Adapt to regional client requirements, including potential language support needs based on client geography or account specifics.
• Support TreviPay’s mission to enable faster payments and grow global trade by ensuring seamless accounts receivable operations.
• Contribute to a collaborative, entrepreneurial, and supportive team culture focused on innovation and client success.

🎯 Requirements

• 0-1 years of relatable experience preferred
• Proficient knowledge of Windows applications including Outlook, intermediate Word, and Excel
• Strong communication skills including writing, speaking, and active listening
• Customer-centric focus and professional demeanor
• Ability to multi-task, work quickly and accurately, and meet deadlines
• Attention to detail and ability to listen with empathy

🏖️ Benefits

• Opportunity to work in a supportive, collaborative, and entrepreneurial remote environment
• Exposure to global B2B payment operations across 35 countries
• Collaboration with finance and client success teams to develop expertise in payment infrastructure
• Potential for regional language support requirements to enhance career adaptability

Skills & Technologies

Remote

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

TreviPay Inc.

Visit Website

About TreviPay Inc.

TreviPay Inc. is a B2B payments and trade-credit technology company headquartered in Overland Park, Kansas. It provides cloud-based invoice, credit and A/R automation services to manufacturers, distributors and marketplaces so they can extend net-term financing to their buyers. The platform handles buyer onboarding, real-time credit decisions, purchase-order matching, digital invoicing, reconciliation and collections, eliminating manual back-office processes. Founded in 1981 as Universal Financial, the company rebranded to TreviPay in 2019 and operates globally, processing billions in annual B2B transaction volume across North America, Europe and Asia-Pacific.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.