Job Overview
Location
Remote - Japan
Job Type
Full-time
Category
Operations
Date Posted
May 26, 2026
Full Job Description
đź“‹ Description
- • The Client Manager role at Ticketmaster APAC is responsible for delivering exceptional ticketing service to venue and promoter clients by managing client relationships, ensuring contractual obligations are met, and driving revenue growth through strategic ticketing initiatives. This role is critical in maintaining strong client connections and supporting the delivery of outstanding customer experiences at live events.
- • Day to day, the Client Manager will proactively manage a specific client base, develop long-term partnerships, plan and deploy ticketing strategies based on past event learnings, stay current with Ticketmaster’s technology and marketing innovations, monitor external market trends, identify new business opportunities, coordinate internal teams for event execution, ensure staff are trained and informed, and represent Ticketmaster at client functions—sometimes outside normal business hours and on-site during events.
- • The Client Management team operates within Ticketmaster APAC, a division of Live Nation Entertainment, the world’s largest live entertainment company. The team ensures seamless ticketing service delivery by aligning internal processes with client needs, fostering collaboration across departments, and upholding Ticketmaster’s mission to connect people to live events they love through reliability, teamwork, integrity, and belonging.
- • In this role, you will develop deep expertise in enterprise ticketing solutions, client relationship management in the live entertainment industry, cross-functional coordination for large-scale events, and strategic revenue growth initiatives. You will enhance your communication and negotiation skills in bilingual (English/Japanese) environments, gain exposure to global entertainment operations, and contribute to shaping client-facing strategies that impact millions of fans worldwide.
🎯 Requirements
- • Extensive ticketing and client relationship experience
- • Strong communication and presentation skills in both English and Japanese
- • Proven ability to manage client relationships and ensure contractual obligations are met
- • Demonstrated initiative in identifying and pursuing new business opportunities
- • Results-oriented mindset with commitment to achieving targets and deadlines
- • Flexibility to adapt to changing business needs while adhering to guidelines and processes
🏖️ Benefits
- • Opportunity to work with Live Nation Entertainment, the world’s largest live entertainment company
- • Inclusive culture committed to belonging, integrity, teamwork, and reliability
- • Professional development through exposure to global ticketing technology and marketing initiatives
- • Chance to engage with clients and attend industry events, including on-site event support
- • Work in a dynamic environment that values innovation and proactive problem-solving
- • Equal opportunities employer encouraging applications from all backgrounds regardless of gender, race, orientation, religion, age, disability, or caring status
Skills & Technologies
Go
Remote
Degree Required
About Live Nation Entertainment, Inc.
Live Nation Entertainment is a global live-events company formed by the 2010 merger of Live Nation and Ticketmaster. It operates through three segments: Concerts, which promotes live music shows and festivals; Ticketing, which sells tickets via Ticketmaster and other platforms; and Sponsorship & Advertising. The company owns or manages hundreds of venues worldwide and books thousands of artists annually, making it the largest promoter and venue operator in the industry.
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