Job Overview
Location
Work From Home - CA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 1, 2026
Full Job Description
đź“‹ Description
- • The Client Manager, Group Benefits - Premier Markets role at Guardian Life Insurance Company of America is responsible for building and maintaining long-term relationships with group clients who hold group insurance policies, ensuring client retention, satisfaction, and profitable growth through strategic account management and cross-functional collaboration.
- • Day-to-day responsibilities include facilitating stakeholder engagement with clients, consultants, brokers, and underwriters; gathering and interpreting data to inform rate actions; managing the full client lifecycle to align policy solutions with client needs and business objectives; negotiating renewal rates; and serving as the primary contact to drive persistency, growth, and profitability goals.
- • The role operates within the GB Client Management - Premier Markets family, working closely with sales, service, underwriting, and support teams to deliver unified messaging, strategy, and exceptional service quality, with a customer-centric focus on enrollment, re-enrollment, and selling rate objectives.
- • This position offers the opportunity to develop deep expertise in group benefits, strategic account management, and insurance ecosystem dynamics, while exercising autonomy and judgment to solve complex problems and represent the organization as a trusted advisor to clients and internal partners.
🎯 Requirements
- • Minimum of 4-6+ years of relevant experience in group benefits, account management, or client-facing roles within the insurance or employee benefits industry.
- • Proven ability to build and maintain strong relationships with clients, consultants, brokers, and underwriters through proactive engagement and negotiation.
- • Strong analytical skills to gather, interpret, and act on data and reports to inform rate decisions and strategic plan alternatives.
- • Excellent communication and interpersonal skills to serve as the main client contact and collaborate effectively across internal teams.
- • Ability to manage complex client lifecycles, balance client needs with business objectives, and drive retention, growth, and profitability goals.
🏖️ Benefits
- • Support for professional growth through skill-building and leadership development opportunities.
- • Access to philanthropic opportunities and a culture focused on building communities with diverse, high-integrity colleagues.
- • Comprehensive benefits package aligned with Guardian’s Purpose to inspire well-being, including contemporary, supportive, flexible, and inclusive resources for full-time eligible employees.
- • Flexible work arrangement (Work From Home - CA) to support personal and professional goal achievement.
- • Commitment to equal opportunity employment and reasonable accommodations for individuals with disabilities and pregnancy-related conditions.
Skills & Technologies
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About The Guardian Life Insurance Company of America
Guardian is a Fortune 250 mutual life insurer founded in 1860 and headquartered in New York City. It offers life, disability, dental, vision, and supplemental health insurance, along with retirement plans and investment products, to individuals, businesses, and institutions across the United States. The company operates through a network of financial representatives, brokers, and strategic partnerships. As a mutual insurer, Guardian is owned by its policyholders and focuses on long-term policyholder value rather than short-term shareholder returns.
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