Job Overview
Location
Work From Home (HB)
Job Type
Full-time
Category
Operations
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • As a Client Manager for Hospital/Health Systems, you will be responsible for retaining and growing revenue for your assigned book of business while exceeding client expectations around service excellence. You will act as a champion for clients, influencing internal and external stakeholders to deliver results and ensure long-term partnership success.
- • Your day-to-day responsibilities include building and maintaining strategic, consultative relationships with 12–20 assigned clients throughout the entire client lifecycle—from implementation and ongoing support to problem resolution, upselling, and renewal activities. You will collaborate with sales executives during finalist presentations and may present directly to potential clients.
- • You will maintain senior-level contact with client stakeholders and brokers, participate in internal projects that support client success, and stay informed on market trends to effectively position Luminare Health’s programs and solutions to decision-makers.
- • This role offers the opportunity to develop deep expertise in the self-insured TPA and employee benefits landscape, strengthen consultative selling and negotiation skills, and grow into a trusted advisor role within a purpose-driven organization that invests in employee development and career growth.
🎯 Requirements
- • Bachelor’s Degree and 5 years of industry experience OR High School diploma and 9 years of client management or similar TPA/insurance experience with client-facing responsibilities
- • Ability to travel up to 25% and interact effectively with senior-level executives
- • Excellent presentation, written, and verbal communication skills, along with strong organizational, analytical, problem-solving, and time management abilities
🏖️ Benefits
- • Comprehensive total rewards package including health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, and tuition reimbursement
- • Annual incentive bonus plan based on performance, skills, experience, and job-related knowledge
- • Remote work flexibility with the requirement to reside in the continental United States (excluding Alaska, New York, California, or Hawaii)
Skills & Technologies
About Health Care Service Corporation
Health Care Service Corporation is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. It provides medical, dental, vision, life, and disability coverage to nearly 17 million members through individual, employer, and government programs. The company emphasizes community health investments, digital services, and value-based care initiatives. Founded in 1936 and headquartered in Chicago, HCSC is licensed as a mutual legal reserve company and governed by its policyholders.
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