Clinical Applications Specialist, Cardiology - South - Bracco Diagnostics Inc

Bracco S.p.A.

Job Overview

Location

USA - Full Remote - BDI

Job Type

Full-time

Full Job Description

📋 Description

• Provide comprehensive customer support and education to Nuclear Medicine and PET customers, specifically for CardioGen-82® generators and infusion systems, to enhance satisfaction and service quality.
• Deliver Cardiac PET introduction presentations, radiation safety guidance, training, and ongoing continuing education to customer personnel.
• Train staff on the operation of CardioGen-82® generators, infusion systems, and Cardiac PET image acquisition/processing parameters across various camera and scanner models.
• Ensure safe handling of radioactive materials in compliance with ALARA principles during all training and support activities.
• Perform infusion system installation, initial testing, and ongoing monitoring of customer use and product interactions to document observations for product improvement.
• Serve as the primary point of contact for troubleshooting CardioGen-82® technical issues reported by new and existing customers, developing and implementing resolution techniques.
• Act as the liaison between Professional Services and the customer base regarding generator or infusion cart problems, complaints, and feedback.
• Partner with customers to develop short- and long-term strategies to ensure the ongoing success and adoption of the CardioGen-82 program.
• Collaborate with Field Nuclear Accounts Managers and Leadership Team to align on sales strategies, achieve annual sales quotas, and drive customer retention.
• Work closely with Nuclear Medicine Marketing and field sales teams to ensure customer satisfaction, loyalty, and consistent messaging.
• Travel 75-85% of the time, including evenings and some weekends, to support customers across the South territory, including Mississippi and Louisiana.
• Conduct all duties in hospital and healthcare facility environments, as well as in travel settings such as airports and hotels.
• Maintain compliance with all field sales credentialing requirements, including vaccinations, background checks, and a 10-panel drug screen.
• Adhere to Bracco’s core values of Passion, Extraordinary, Continuous Evolution, and Sustainability in all customer and team interactions.
• Utilize strong computer skills, oral and written communication abilities, and technical expertise in Nuclear Medicine Imaging to perform essential job functions.
• Demonstrate accountability, ownership, and teamwork in all responsibilities and cross-functional collaborations.

🎯 Requirements

• BS/BA degree preferred
• Minimum 3 years of experience in nuclear cardiology imaging
• Nuclear Medicine certification required through NMTBC and/or ARRT (N)
• Must be a licensed driver without restrictions and able to drive a car
• Experience with cardiac PET installations, applications, and/or troubleshooting preferred
• Must comply with all field sales credentialing requirements, including vaccinations and a 10-panel drug screen

🏖️ Benefits

• Full remote work arrangement
• Extensive travel opportunities within the South territory (75-85%)
• Direct collaboration with cross-functional teams including Marketing, Sales, and Professional Services
• Opportunity to work with cutting-edge cardiac PET imaging technology and contribute to product improvement

Skills & Technologies

Remote

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Bracco S.p.A.

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About Bracco S.p.A.

Bracco S.p.A. is an Italian multinational corporation specializing in diagnostic imaging and pharmaceuticals. Founded in 1927, the company develops, manufactures, and markets contrast agents for magnetic resonance imaging (MRI), computed tomography (CT), ultrasound, and nuclear medicine, as well as related drug delivery systems and radiopharmaceuticals. Bracco also operates in the healthcare technology sector, offering advanced imaging solutions, software, and services that enhance diagnostic accuracy and patient care. With a strong focus on research and innovation, Bracco maintains a global presence across Europe, North America, and Asia, serving hospitals, clinics, and research institutions while adhering to stringent quality and regulatory standards.

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