Clinical Applications Specialist, MIC, NICU

GE HealthCare Technologies Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Deliver clinical and operational expertise by providing education and training support for GE Healthcare’s Maternal Infant Care product portfolio to clinical end-users in NICU settings.
• Correlate theoretical clinical knowledge with product and software information to enable clinicians to achieve optimal performance from GE Healthcare equipment.
• Conduct pre-sale clinical evaluations and educational sessions for potential customers to support sales efforts and customer acquisition.
• Develop and administer customized clinical training programs to end-user personnel in alignment with Sales Order Agreements (SOA) to drive high Net Promoter Scores (NPS).
• Collaborate with sales, project management, and service teams to coordinate the delivery of customer training using an integrated account management approach.
• Execute on-site and remote clinical education sessions to directly drive revenue realization through effective training delivery.
• Complete comprehensive, consistent, and timely documentation for all training activities from pre-sale through post-implementation phases.
• Provide ongoing post-installation training and support to existing customers, including training on new product enhancements and software updates.
• Maintain strong customer relationships and communicate product feedback, technical issues, and customer opportunities to LCS Management, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support teams.
• Manage travel and lodging (T&L) budget efficiently, optimizing travel strategies and cost savings while adhering to company financial guidelines.
• Submit accurate and timely expense reports with full documentation to ensure compliance with company policies and regulatory requirements.
• Maintain proficiency in Windows-based software applications including Outlook, Word, PowerPoint, and Excel, and effectively navigate web-based tools, intranets, and proprietary applications.
• Rapidly learn and master specialized industry-specific software to deliver digital training and education solutions to clinical users.
• Travel extensively (100%+, 4-5 days per week, including weekends) across the United States and Canada using multiple modes of transportation including air, car, and rail.
• Ensure all training activities and customer interactions reflect GE Healthcare’s mission to improve lives in the moments that matter through evidence-based practice and exceptional customer experience.

🎯 Requirements

• Hold an active registered nursing license with direct experience in NICU.
• Ability and willingness to travel 100%+ (4-5 days per week, including weekends) across the U.S. and Canada.
• Proficient in Windows-based software applications: Outlook, Word, PowerPoint, and Excel.
• Ability to quickly learn and deploy specialized industry-specific software for digital training delivery.
• Experience providing clinical education and training in a healthcare technology environment.
• Demonstrated ability to manage travel budgets and submit compliant expense reports.

🏖️ Benefits

• Annual salary range of $92,000–$138,000, with potential for performance-based cash bonuses and long-term incentives (LTI).
• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid time off and a 401(k) plan with both employee and company contribution opportunities.
• Life, disability, and accident insurance coverage.
• Tuition reimbursement program.

Skills & Technologies

Remote

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GE HealthCare Technologies Inc.

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About GE HealthCare Technologies Inc.

GE HealthCare Technologies Inc. designs, manufactures and services medical imaging, diagnostics, monitoring and life-care equipment for hospitals, clinics and research institutions worldwide. The company’s portfolio includes MRI, CT, ultrasound, X-ray and molecular imaging systems, contrast agents, pharmaceutical diagnostics, ventilators and anaesthesia machines, enterprise digital solutions, and after-sales support, training and financing services. Headquartered in Chicago, Illinois, it operates manufacturing, R&D, sales and service facilities across North America, Europe and Asia.

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