Clinical System Administrator

📋 Description

• • The Clinical Systems Administrator provides essential business administration support for Sponsor clinical systems, including eTMF/CTMS, IRT, and EDC platforms such as Veeva Clinical Vault and Medidata CTMS, ensuring timely deliverables and user support across clinical operations.
• • Day-to-day responsibilities include managing user access for internal, sponsor, and third-party requests; maintaining the Global Directory of sites and institutions; creating and updating studies, countries, and sites within clinical systems; resolving help desk tickets through troubleshooting and issue identification; performing system modifications to picklists and field requirements; reviewing clinical system processes and procedures; supporting integrations between clinical and EDC systems; executing archival procedures; and assisting leads or managers with ad-hoc tasks.
• • PFM Asset Management is expanding its clinical operations across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, seeking to strengthen its clinical systems infrastructure to support growing trial activities in Latin America.
• • In this role, the individual will develop deep expertise in clinical trial systems administration, gain hands-on experience with Veeva and Medidata platforms, enhance cross-functional collaboration skills with clinical, IT, and vendor teams, and contribute to the efficiency and compliance of global clinical trial operations.