Cloud Solution Architect – Endpoint Management & Modern Device Management

📋 Description

• • We're Concentrix, the intelligent transformation partner, solution-focused, tech-powered, and intelligence-fueled.
• • The global technology and services leader that powers the world's best brands, today and into the future.
• • The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services.
• • We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.
• • We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.
• • You will be surrounded by the best in the world providing market-leading technology and insights to modernize and simplify the customer experience.
• • Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.
• • Hence, achieving our vision.
• • Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional.
• • And we're proud to be recognized with awards such as 'World's Best Workplaces,' “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
• • Join us and be part of this journey towards greater opportunities and brighter futures.
• • We are seeking an experienced Cloud Solution Architect (CSA) specializing in Modern Endpoint Management and Device Security to support enterprise and strategic customers.
• • You will serve as a trusted technical advisor responsible for designing, deploying, and optimizing endpoint management solutions leveraging Microsoft Intune, Configuration Manager (SCCM/MECM), Windows Enterprise.
• • This role focuses on helping customers transition from traditional device management architectures to cloud-native endpoint management solutions while enabling security, compliance, automation, and operational excellence.
• • Key Responsibilities:
• • Endpoint Management Architecture
• • Design and implement enterprise-scale endpoint management architectures.
• • Lead device management modernization initiatives.
• • Define migration strategies from SCCM-centric environments to modern management with Intune.
• • Conduct architecture assessments, health checks, and modernization workshops.
• • Develop strategic roadmaps for endpoint transformation programs.
• • Configuration Manager (SCCM/MECM)
• • Design and optimize Microsoft Endpoint Configuration Manager environments.
• • Architect SCCM infrastructure, boundaries, distribution points, management points, and software update strategies.
• • Implement operating system deployment (OSD) solutions.
• • Lead SCCM upgrades, migrations, and coexistence scenarios.
• • Review client health, software distribution, patching, and reporting architectures.
• • Microsoft Intune & Cloud Management
• • Design enterprise Intune deployments.
• • Architect device enrollment strategies: Corporate Devices, BYOD, CYOD, Shared Devices, Kiosk Scenarios.
• • Configure compliance policies and device restrictions.
• • Design application deployment and lifecycle management strategies.
• • Implement Mobile Application Management (MAM) and Mobile Device Management (MDM) solutions.
• • Required Technical Skills:
• • Endpoint Management
• • Microsoft Intune
• • Device Management
• • Application Management
• • Compliance Policies
• • Security Baselines
• • Autopilot
• • MAM
• • MDM
• • Endpoint Analytics
• • Tenant Administration
• • Configuration Manager (SCCM/MECM)
• • Infrastructure Architecture
• • OSD
• • Application Deployment
• • Software Updates
• • Patch Management
• • Co-Management
• • Reporting
• • Client Health
• • Endpoint Modernization
• • Required Qualifications:
• • 10+ years of experience in enterprise endpoint management.
• • 5+ years of experience designing and deploying Microsoft Intune environments.
• • Strong experience with Configuration Manager (SCCM/MECM).
• • Experience leading endpoint modernization and cloud transformation projects.
• • Experience designing enterprise-grade device security solutions.
• • Strong customer-facing consulting and architecture experience.
• • Excellent communication and executive presentation skills.