Job Overview
Location
Remote - Florida
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 2, 2026
Full Job Description
đź“‹ Description
- • The Collections Specialist at Brown & Brown Insurance plays a critical role in ensuring timely payment of Social Security Disability Insurance (SSDI) invoices by managing the full lifecycle of fee-related activities, directly supporting the company’s mission to deliver exceptional service to claimants and customers while upholding financial integrity.
- • Day-to-day responsibilities include calling SSA Payment Centers to check the status of outstanding SSDI invoices, analyzing documents and responding to fee-related correspondence from SSA, claimants, and customers, preparing and submitting SSDI Fee Petition Templates to the appropriate SSA offices, following up on fee petition payment inquiries, maintaining current collection notes in Salesforce for all invoices over 30 days delinquent, and building and sustaining extensive contacts across SSA Payment Centers with Benefit Authorizers, Claim Authorizers, and Deputy and Mod managers.
- • Brown & Brown Insurance fosters a meritocratic culture that rewards self-starters and individuals committed to doing what is best for customers, emphasizing inclusivity, diversity of thought, and personal growth within a supportive, values-driven environment.
- • This role offers the opportunity to develop deep expertise in government invoicing and collections processes, strengthen analytical and communication skills, gain hands-on experience with Salesforce and Workday, and build a foundation for career advancement within the collections function or broader organization.
🎯 Requirements
- • High school diploma or equivalent with at least one year of office experience; prior telephone support experience is a plus.
- • Proficiency in Microsoft Word and Excel; experience with Salesforce and Workday is a plus.
- • Strong analytical abilities, sound judgment, and exceptional organizational skills to manage multiple priorities effectively.
🏖️ Benefits
- • Entry level opportunity into collections with a clear path for career advancement within the team and broader organization.
- • Remote and in-office work flexibility with a full-time schedule and flexible hours to support work-life balance.
- • Comprehensive benefits package including medical, dental, and vision coverage, access to mental health resources, tuition reimbursement, student loan repayment benefits, competitive 401k match, Employee Stock Purchase Program, and generous paid time off.
- • Regular team meetings and one-on-one development time with leaders, fostering growth and engagement within a culture that values diversity, inclusion, and belonging.
Skills & Technologies
About Brown & Brown Insurance
Brown & Brown Insurance is a publicly traded insurance brokerage and risk-management firm headquartered in Daytona Beach, Florida. Founded in 1939, the company provides commercial and personal insurance, employee benefits, and related services through a network of more than 400 offices across the United States, Canada, and the United Kingdom. It operates as an intermediary between clients and insurance carriers, offering tailored risk solutions to businesses, governmental entities, and individuals while generating revenue primarily through commissions and fees.
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