Commercial Account Executive

Hatch Ltd.

Job Overview

Location

New York, USA

Job Type

Full-time

Full Job Description

📋 Description

• Join Hatch, a pioneering company at the forefront of AI-powered customer engagement, and play a pivotal role as a Mid-Market Commercial Account Executive. We are revolutionizing how businesses interact with their customers by deploying sophisticated AI agents that handle sales, support, and engagement in real-time, directly within customer environments. Backed by esteemed investors such as Bessemer Venture Partners, NextView, and Y Combinator, Hatch is not just participating in the AI market; we are defining a new category. As we experience rapid growth, we are seeking a highly motivated and skilled Account Executive to take ownership of high-value accounts and drive significant deal closures that contribute directly to our company's trajectory.
• In this critical role, you will become an integral part of our close-knit Go-To-Market (GTM) team. You will collaborate closely with Hatch's leadership to shape and refine the strategies that enable fast-growing brands to modernize their customer engagement through Hatch's innovative AI agents. This position offers a unique opportunity to influence the direction of a rapidly scaling technology company and to make a tangible impact on its success. You will report directly to Sean Coughlin, Hatch's seasoned Director of Sales, benefiting from his extensive experience and guidance.
• Your primary responsibility will be to manage the entire sales cycle, from initial contact through to closing deals, for both inbound and outbound opportunities. This involves proactively identifying and nurturing leads, understanding prospect needs, and demonstrating the immense value that Hatch's AI solutions bring to businesses looking to enhance their customer interactions. You will be expected to develop a deep understanding of our product suite and its application across various industries and customer segments.
• A key aspect of this role involves strategic partnership with our Sales Development Representatives (SDRs) and the Marketing team. You will work collaboratively to execute a focused and high-quality pipeline strategy, ensuring a steady flow of qualified opportunities. This synergy between sales, marketing, and leadership is crucial for our continued growth and success. You will contribute to building a robust and predictable revenue stream by consistently hitting and exceeding sales quotas.
• Beyond hitting targets, you will be instrumental in developing and documenting a repeatable playbook for overachievement. This involves analyzing sales performance, identifying best practices, and sharing insights with the team to foster a culture of continuous improvement and shared success. Your ability to articulate and refine sales processes will be highly valued.
• While this is a remote-friendly position, it is designed as a hybrid role with an expectation of in-person collaboration. You will travel strategically to attend key customer meetings, participate in important industry events, and engage in face-to-face working sessions with sales leadership approximately 50-70% of the time. This blend of remote flexibility and in-person engagement is designed to foster strong team cohesion, facilitate effective collaboration, and maximize selling opportunities.
• This role demands a proactive, results-oriented individual who thrives in a fast-paced, dynamic startup environment. You should possess a strong understanding of the SaaS landscape, particularly in AI or MarTech, and have a demonstrable history of successfully closing complex, high-value deals. Your ability to build rapport with senior decision-makers, navigate intricate sales processes, and articulate compelling value propositions will be essential for your success.
• We are looking for someone who is not just a top performer but also a true team player. Strong collaboration skills are paramount, as you will be expected to work as a partner with SDRs and other GTM functions, rather than as a lone wolf. Your contributions will extend beyond individual sales achievements to include fostering a supportive and collaborative team environment. If you are ambitious, possess a builder's mindset, and are eager to shape the future of AI in customer engagement, Hatch is the place for you.

🎯 Requirements

• 2-4 years of experience in a closing Account Executive role within the SaaS industry, with a strong preference for experience in AI or MarTech.
• Proven track record of consistently meeting and exceeding sales quotas, specifically closing six-figure deals.
• Demonstrated ability to manage complex sales cycles and effectively engage with senior-level decision-makers.
• Strong collaboration skills and a team-oriented approach, working effectively with SDRs, Marketing, and Sales Leadership.
• Based in or willing to relocate to the Boston or New York City metropolitan areas to facilitate hybrid, in-person work requirements.

🏖️ Benefits

• Highly competitive salary, uncapped commission structure, and a meaningful equity package.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement savings plan.
• Flexible Paid Time Off (PTO) policy.
• Opportunity to build and grow at the ground floor of a fast-growing, mission-driven company defining a new category in AI.

Skills & Technologies

Remote

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Hatch Ltd.

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About Hatch Ltd.

Hatch is a global, multidisciplinary management, engineering, and professional services company. They offer a comprehensive suite of services across the project lifecycle, from concept and feasibility studies to design, construction, and operation. Hatch specializes in the mining, metals, energy, and infrastructure sectors, providing innovative solutions to complex challenges. Their expertise includes project management, engineering design, environmental consulting, and digital transformation. With a focus on sustainability and client collaboration, Hatch aims to deliver safe, efficient, and responsible projects that create lasting value for their clients and the communities they serve. They are committed to leveraging technology and deep industry knowledge to drive progress and shape a better future.

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