CSAA Insurance Group logo

Commercial PIP Adjuster - Remote

Job Overview

Location

46 Locations

Job Type

Full-time

Category

HR & Recruiting

Date Posted

April 2, 2026

Full Job Description

đź“‹ Description

  • • As a Commercial PIP Adjuster for Mobilitas (a commercial insurance company created by CSAA Insurance Group), you will play a critical role in handling first-party Personal Injury Protection (PIP) and Medical Pay claims with reserves exceeding $30,000, including complex, catastrophic, and litigated cases across multiple states, directly contributing to the company’s mission to reinvent commercial insurance in the mobility space through innovative, member-focused solutions.
  • • You will serve as the owning adjuster for first-party injury exposures, managing claims from initial identification through final resolution, including negotiating settlements within authority, directing defense counsel in litigation and arbitration, presenting coverage and reserving issues to committees, and ensuring compliance with statutory and regulatory requirements while advocating for fair outcomes for injured parties.
  • • Your day-to-day responsibilities include investigating and ruling out exposures such as uninsured/underinsured motorist, subrogation, and dram shop; managing case utilization for medical and rehabilitation services; handling income continuation, essential services, death, and funeral benefits; and resolving claims involving multiple jurisdictions and complex legal proceedings with precision and empathy.
  • • You will operate within a remote-first, flexible workplace culture that empowers you to work primarily from home while maintaining opportunities for intentional in-person collaboration, supported by Mobilitas’ commitment to inclusion, belonging, and sustainable business practices that strengthen community resilience.
  • • This role offers significant professional growth through mentorship, leadership partnership, and access to development opportunities designed to align your interests with long-term success, enabling you to deepen your expertise in commercial PIP claims, regulatory navigation, and complex claim resolution while contributing to a mission-driven organization redefining insurance for modern mobility.

🎯 Requirements

  • • 3-5 years of experience handling Personal Injury Protection (PIP) claims in a property and casualty (P&C) insurance environment.
  • • High School diploma or GED, or a minimum of 3 years’ experience in a casualty claims role within the P&C insurance industry.
  • • Must hold a valid adjuster license for all applicable states or obtain required license(s) within 90 days of hire as a condition of employment.

🏖️ Benefits

  • • Total compensation package including annual bonus eligibility (up to 8% of eligible pay via Annual Incentive Plan) and 401(k) with company match.
  • • Remote-first flexible workplace culture allowing work from home with flexibility to work from various locations, including Mobilitas offices, supporting work-life balance and intentional collaboration.
  • • Commitment to inclusion, belonging, and sustainability, fostering an innovative, equitable workplace where employees feel valued and empowered to contribute to resilient communities and reduced environmental impact.

Skills & Technologies

Go
Remote

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CSAA Insurance Group
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About CSAA Insurance Group

CSAA Insurance Group, a AAA insurer, specializes in providing auto and home insurance coverage to AAA club members across a broad geographic footprint. With operations spanning Arizona, Colorado, Connecticut, Delaware, Maryland, Montana, Nevada, Oklahoma, Oregon, South Dakota, Utah, Washington D.C., and Wyoming, alongside specific regions in California, Idaho, Indiana, Kansas, Kentucky, New Jersey, New York, Ohio, Pennsylvania, Virginia, and West Virginia, the group demonstrates significant regional scale. They empower policyholders with online tools for managing policies and payments, enhancing accessibility. As a robust insurer within the AAA network, CSAA Insurance Group focuses on safeguarding assets for a substantial and diverse customer base.

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