Communications Specialist Intern (remote)

📋 Description

• • As a Communications Specialist Intern at ServiceMac, a subsidiary of First American Financial Corporation, you will play a crucial role in shaping and executing internal communication strategies that deeply reinforce the company's mission, strategy, and core values. This internship offers invaluable hands-on experience in developing a cohesive, engaged, and informed community within the organization, actively promoting a culture that aligns with our fundamental principles.
• • You will be instrumental in maintaining an engaging and dynamic Intranet presence. This includes managing an 'Idea Center' designed to capture employee suggestions, posting timely announcements for open positions, and crafting welcoming messages for new team members. Your efforts will directly contribute to fostering a strong internal community and promoting an environment of open communication and idea sharing.
• • A key responsibility will be supporting recognition programs designed to celebrate employee achievements and significant milestones. This involves highlighting 'Impact Player of the Week' and administering awards that directly align with the company’s cultural values. You will leverage various platforms, including the Intranet, LinkedIn, and targeted email communications, to ensure broad and meaningful recognition for outstanding contributions.
• • You will take the lead in driving the company’s Employee Appreciation initiatives. This entails developing and sustaining a continuous platform dedicated to team member appreciation and celebration. Coordinating special events throughout the year will be essential to acknowledge and celebrate the collective and individual contributions of our team members.
• • You will actively support the articulation and promotion of the company’s unique culture, which is fundamentally focused on a people-first approach and an unwavering commitment to service quality. Your work will ensure that this culture is consistently understood and embodied across all levels of the organization.
• • A significant aspect of this role involves collaborating closely with the Culture Club. Together, you will address feedback gathered from engagement surveys, driving forward initiatives aimed at enhancing workplace satisfaction and overall employee engagement. This collaboration is vital for facilitating cultural alignment and ensuring the continuous evolution of our workplace based on valuable employee insights.
• • You will assist in the strategic creation, meticulous editing, and timely distribution of content for both internal and external communications. Your focus will be on ensuring clarity, fostering engagement, and maintaining consistency across all communication channels, including the company website, email newsletters, and social media platforms.
• • Furthermore, you will partner effectively with internal trainers to promote and highlight the various growth and development opportunities available to employees, encouraging a culture of continuous learning and professional advancement.
• • This internship is meticulously designed to introduce you to core product management principles, offering practical experience in the lifecycle of requirements – from initial intake through to production deployment and ongoing support. You will gain insights into how ideas translate into tangible product features and services.
• • You will contribute to building and maintaining the company intranet, ensuring it remains a central hub for information, engagement, and employee connection. This involves understanding user needs and implementing improvements to enhance the overall employee experience.
• • You will assist in developing and executing communication plans for various internal projects and initiatives, ensuring that employees are well-informed and engaged with organizational changes and updates.
• • The role requires a proactive approach to identifying opportunities for improving internal communications and employee engagement, contributing innovative ideas to enhance our communication strategies.
• • You will help gather and analyze feedback on communication effectiveness, using this data to refine future communication efforts and ensure they resonate with the target audience.
• • This internship provides a unique opportunity to develop a comprehensive understanding of corporate communications within a large, reputable financial services organization, offering exposure to diverse communication challenges and solutions.