Job Overview
Location
San Francisco County, CA
Job Type
Full-time
Category
Product Management
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Build and maintain relationships with community stakeholders including resource centers, medical facilities, and advocacy groups to expand Vynca’s outreach and engagement.
- • Drive referrals into Vynca’s Enhanced Care Management programs through strategic community outreach and partnership development.
- • Continuously expand knowledge of local community services and resources, maintaining frequent contact with agencies serving vulnerable and underserved populations.
- • Understand and analyze local market dynamics and the strengths of community-based organizations to inform outreach strategies.
- • Develop and execute strategic marketing plans aimed at increasing awareness and enrollment in Vynca’s care programs.
- • Identify and communicate cultural issues affecting members to ensure culturally competent engagement and service delivery.
- • Track sales activities and conduct presentations to community partners and stakeholders to promote Vynca’s care offerings.
- • Support and participate in community events to strengthen Vynca’s presence and build trust with local populations.
- • Serve as a liaison between patients, care teams, and medical practices to facilitate seamless care coordination.
- • Strengthen referral partnerships through consistent outreach, follow-up, and relationship management.
- • Utilize computer systems, telephones, and electronic health record (EHR) platforms to document patient interactions and schedule appointments.
- • Operate within a field-based model requiring frequent travel throughout San Francisco County to engage with community partners and attend events.
- • Maintain high standards of customer service and professionalism in all community-facing interactions.
- • Ensure accurate and timely documentation of outreach activities and partnership metrics using CRM systems.
- • Work independently with minimal supervision while aligning efforts with the goals of Vynca’s Enhanced Care Management team.
- • Adhere to vaccination requirements, including annual influenza vaccination, for all patient- and client-facing roles.
- • Comply with all federal and state employment verification requirements, including E-Verify upon hire.
- • Respect and uphold Vynca’s core values of Excellence, Compassion, Curiosity, and Integrity in all community interactions.
🎯 Requirements
- • 2 years of experience in healthcare sales or at a community-based organization required
- • Experience working with underserved communities and in healthcare settings
- • Valid driver's license and reliable, insured, and registered automobile
- • Experience using CRM systems, with Salesforce preferred
- • Proficient with Microsoft and Google applications
- • Bilingual (English/Spanish), highly preferred
🏖️ Benefits
- • Opportunity to make a profound difference in the lives of individuals with complex needs
- • Field-based role with direct impact on community health outcomes
- • Work within a close-knit, values-driven team focused on compassion and integrity
- • Access to professional growth through engagement with healthcare and community service networks
Skills & Technologies
About Vynca
VyncaCare is a healthcare services and technology company focused on serious illness management. They work with healthcare providers, health plans, and risk-bearing organizations to deliver palliative care, advance care planning, care coordination, symptom management, and supportive care services. Their model combines virtual and in-person care, with interdisciplinary teams who help patients and families facing complex, chronic, or life-limiting illnesses. They aim to improve quality of life, reduce unnecessary hospital visits, and make serious illness care more accessible, especially at home.
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