Job Overview
Location
US Remote
Job Type
Full-time
Category
Product Management
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • Compensation cycles: merit, annual performance grant, and promotion cycles are the anchors of this role: timeline management, system configuration, communications strategy, manager enablement, and post-cycle retrospectives.
- • Employee and manager experience: beyond the cycle, you own every touchpoint where an employee or manager encounters compensation. When a manager needs to make a comp decision, is there a designed experience that meets them before they ever contact the team? When an employee receives an outcome, do they understand it?
- • Enablement and communications: you own the ongoing capability building that makes managers confident in compensation conversations, not just the communications cycle deadlines require. Templates, guides, training materials, whatever closes the gap between what managers need to know and what they actually do.
- • Tools and infrastructure: you own the employee and manager-facing tooling roadmap. You'll work with People Technology and People Insights and Analytics to build scalable solutions, and you'll measure whether what you shipped actually changed how people work and understand the value of their compensation. In the near term, while systems are still being developed, this also includes data audits and quality reviews: work that surfaces what needs to be fixed and informs what needs to be built.
🎯 Requirements
- • 5–7 years in compensation, HR operations, or a closely adjacent product or program management role, with enough comp exposure to run a merit and equity cycle independently
- • A product and operations mindset you can demonstrate through real examples: something you designed, built, and measured that changed how a user group experienced a program or process, not just executed it
- • Experience owning complex, multi-stakeholder programs end to end with real accountability for the outcome, not just the execution
- • Comfort with data audits and compensation analysis: you can identify errors, validate data integrity, and surface patterns that inform what needs to be built
- • Active AI tool user: you can point to workflows you've built or accelerated, not just experiments you've read about
- • Strong communicator who can translate comp mechanics into plain language for managers, employees, and senior leaders
- • Advanced Excel or Google Sheets skills; you're comfortable in the data even if you're not a modeler first
- • Workday experience is a plus
- • Formal product management experience is a plus, not a requirement
🏖️ Benefits
- • Flextime, recognition, and support for autonomous work: flexible time off with ample learning and development opportunities to continue growing your career
- • Holistic health and wellness benefits: company-paid medical, dental, and vision (with 100% employer-paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical
- • Support for Titans at all stages of life: parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more
Skills & Technologies
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About ServiceTitan, Inc.
ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.
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