Assurant, Inc. logo

Compliance Specialist – Complaints (Global Housing Claims)

Job Overview

Location

United States Virtual

Job Type

Full-time

Category

Human Resources

Date Posted

March 31, 2026

Full Job Description

📋 Description

  • The Compliance Specialist – Complaints manages end‑to‑end oversight of consumer, executive, and regulatory complaints related to Global Housing claims. This role is responsible for accurate case handling within the complaint CRM system, coordinating with accountable claim partners, ensuring timely outreach and resolution, and preparing high‑quality responses that meet regulatory, procedural, and documentation standards. The specialist also supports broader compliance operations, including complaint reporting, trend analysis, compliance audits, regulatory document requests, and Medicare Section 111 reporting activities.

🎯 Requirements

  • At least 2 years’ experience in claims, compliance, audit, customer escalations, or related insurance functions.
  • Experience handling property or housing-related claims preferred.
  • Knowledge of state insurance regulations, consumer protection requirements, and claims‑handling standards.
  • Strong written communication skills for regulatory responses and documentation.
  • Experience with CRM systems or case‑management tools.
  • Associate degree required; Bachelor’s degree preferred.

🏖️ Benefits

  • Competitive salary range: $43,600.00 - $71,800.00
  • Access to comprehensive benefits including health, dental, vision, 401(k), paid time off, and employee assistance programs
  • Opportunity to work with a company recognized as a Fortune 500 and a Best/Great Place to Work in 15 countries
  • Support for professional growth and development within a culture that values innovation, service, and taking chances

Skills & Technologies

Onsite
Degree Required

Ready to Apply?

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Assurant, Inc. logo
Assurant, Inc.
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About Assurant, Inc.

Assurant, Inc. is a global provider of risk management products and services, headquartered in New York. The company offers extended service contracts, vehicle protection, pre-funded funeral insurance, renters insurance, lender-placed homeowners insurance, and other specialty property and casualty coverage. It partners with lenders, manufacturers, mobile carriers, funeral homes, and property managers to distribute its products primarily in North America, Latin America, and Europe. Founded in 1892 and publicly traded on the NYSE, Assurant focuses on supporting consumer purchases of homes, vehicles, mobile devices, and appliances through underwriting, claims administration, and customer support services.

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