Content Development Associate

Project Expedition, Inc.

Job Overview

Location

Remote (US)

Job Type

Full-time

Full Job Description

📋 Description

• The Content Development Associate (Supply-Content Specialist) role at Project Expedition, Inc. is critical to onboarding new tour operators and suppliers, ensuring they are successfully launched and positioned for long-term success on the platform. This role directly impacts supplier activation, content quality, and partner satisfaction, which are key drivers of the company’s growth in the travel marketplace.
• Day to day, the person will serve as the primary point of contact for suppliers throughout onboarding, managing the end-to-end process from initial engagement to activation. They will coordinate cross-functionally with internal teams, review and optimize supplier content for quality and conversion, support technical integrations, troubleshoot onboarding issues, and drive process improvements by identifying bottlenecks and recommending updates to workflows and playbooks.
• The Supplier Partnerships Team operates within a rapidly growing travel company focused on expanding its global supplier network. The team emphasizes collaboration, operational excellence, and partner success, working closely with Supply Operations, technical teams, and other stakeholders to ensure seamless supplier experiences and high-quality product listings.
• In this role, the person can develop expertise in supplier relationship management, content optimization, technical onboarding processes, and cross-functional project coordination. They will gain hands-on experience in a fast-paced, scaling travel tech environment, build skills in data-driven process improvement, and have the opportunity to shape supplier onboarding strategies as the company grows.

🎯 Requirements

• 2-4 years of experience in supplier onboarding, account management, operations, content management, or a similar role
• Strong organizational and project management skills with the ability to manage multiple onboarding projects simultaneously
• Exceptional attention to detail and commitment to quality in content review and supplier communications
• Strong communication and relationship-building skills, comfortable working cross-functionally with operational and technical teams
• Basic understanding of how APIs deliver pricing, availability, and content into a platform
• Comfortable working with large amounts of data across multiple systems and CRMs
• Fluent in English with strong written communication skills
• Marketplace, e-commerce, or travel industry experience is preferred

🏖️ Benefits

• Annual company bonus (up to $3,000 based on company targets, deferred eligibility)
• 15 days of leave (increasing to 20 days after 2 years tenure)
• Company Healthcare Plan with $9K company contribution and 2 completely covered plans
• 401K company plan
• Annual work from home budget of $500
• Annual training budget of $250
• TSA PreCheck (worth $80)
• Annual Project Expedition tour credits of $750
• Employee discounts on thousands of tours and activities

Skills & Technologies

Junior

Remote

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Project Expedition, Inc.

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About Project Expedition, Inc.

Project Expedition, Inc. operates an online travel marketplace headquartered in New York. The platform connects travelers with curated shore excursions, day tours, multi-day packages, and activities in over 150 countries, supplied by a network of vetted local operators. Founded in 2015, the company focuses on cruise passengers and independent travelers seeking pre-bookable experiences, offering real-time inventory, secure payments, and customer support. Revenue is derived from commissions on bookings. The firm partners with travel agencies, cruise lines, and affiliate marketers to extend distribution, while providing operators with booking management tools and analytics to optimize sales.

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