TIH Insurance Services, LLC logo

CRC Benefits - Sales Support Representative, Employee Benefits (Remote)

Job Overview

Location

Remote - California

Job Type

Full-time

Category

Software Engineering

Date Posted

June 6, 2026

Full Job Description

📋 Description

  • Manage the end-to-end RFP process to ensure timely, accurate, and high-quality proposal submissions for employee benefits sales.
  • Use quoting platforms and tools to extract rates and benefit information and format data into professional, branded proposals.
  • Collaborate directly with carrier partners to request, secure, and validate underwritten quotes for client proposals.
  • Create and maintain proposal documents that adhere to company branding guidelines and regulatory compliance standards.
  • Work closely with the sales team to interpret client needs and tailor proposal content to align with specific benefit requirements.
  • Demonstrate advanced Microsoft Excel skills to analyze, compare, and present complex rate data with precision and clarity.
  • Prioritize and manage multiple RFPs and proposal deadlines simultaneously while maintaining accuracy under tight timelines.
  • Support sales operations by creating and updating spreadsheets with detailed benefit information and Summary of Benefits and Coverage (SBC) documents.
  • Assemble benefit booklets, sales packets, and client-ready documentation for internal and external distribution.
  • Maintain and update Salesforce CRM with accurate client data, sales opportunities, tasks, and communication logs.
  • Respond efficiently to a high-volume queue of sales support requests with consistent attention to detail and timeliness.
  • Prepare presentations, client communications, and sales collateral using Microsoft Word, Excel, and PowerPoint.
  • Organize and archive sales-related documents, contacts, and templates to ensure seamless access and operational continuity.
  • Communicate clearly and professionally in both written and verbal formats with internal stakeholders and external carrier partners.
  • Ensure all deliverables reflect a high standard of customer service, accountability, and organizational excellence.
  • Adapt to evolving sales processes and tools while maintaining compliance with industry regulations and internal policies.

🎯 Requirements

  • 3+ years of experience in proposal development, quoting, or sales support role—preferably in insurance, employee benefits, or a related field
  • Advanced proficiency in Microsoft Excel for complex data analysis and reporting
  • Demonstrated experience with quoting systems and proposal generation tools
  • Proficiency in Salesforce CRM or similar CRM platforms
  • Outstanding written and verbal communication skills
  • Proven ability to manage multiple priorities with minimal supervision

🏖️ Benefits

  • Medical, dental, vision, life, disability, and AD&D insurance
  • Tax-advantaged savings accounts
  • 401(k) plan with company match
  • Generous paid time off including holidays, vacation, sick days, and new parent leave
  • Eligibility for restricted stock units and/or deferred compensation plan
  • Top Workplaces USA award-winning culture focused on inclusion, trust, collaboration, and innovation

Skills & Technologies

Remote

Ready to Apply?

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TIH Insurance Services, LLC logo
TIH Insurance Services, LLC
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About TIH Insurance Services, LLC

TIH Insurance Services, LLC is a Texas-based wholesale insurance broker and managing general agent specializing in commercial property, casualty, and professional liability coverages. The firm designs and places tailored programs for retail agents and their middle-market clients across construction, energy, real estate, manufacturing, and professional services sectors. It operates as a Lloyd’s coverholder and leverages carrier relationships to deliver admitted and non-admitted solutions, risk management tools, and claims advocacy services throughout the United States.

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