Creative Operations Manager, Brand Studio - Contractor

Kit Global Inc.

Job Overview

Location

Remote

Job Type

Contract

Full Job Description

📋 Description

• The Creative Operations Manager, Brand Studio will be responsible for bringing structure and flow to the Brand Studio team at Kit.
• This role exists to take ownership of how creative work gets triaged, scheduled, and executed so the Brand Studio team can stay focused on what they do best.
• The Creative Operations Manager will own the intake and scoping of creative requests across the company, build and maintain a realistic sprint schedule, and keep projects moving by removing blockers, communicating clearly, and making proactive recommendations when priorities shift.
• The role will also take a systems-building approach to how we plan and schedule work, including building improvements to our internal capacity planning tool so the way we plan gets better over time.
• The Creative Operations Manager will report directly to Charli Prangley, Creative Director at Kit, and work closely with the Brand Studio team, as well as marketing team members and campaign leads across the growth org.
• The role will also partner regularly with the Senior Director of Marketing when capacity and scope decisions need to escalate.
• The Creative Operations Manager will be responsible for holding team members accountable to deadlines, surfacing blockers, making necessary tradeoffs, and helping the team to increase their output.
• The role will also involve building relationships with immediate teammates and key stakeholders across the marketing org, and communicating proactively and not waiting to be asked for a status update.
• The Creative Operations Manager will be responsible for identifying patterns in the types of work coming in and proposing additions to the brand asset menu where repeatable work types have emerged.
• The role will also involve using Claude Code (or similar) to build improvements to our internal capacity planning web app, taking a systems-building approach to scheduling and planning problems rather than patching things manually.
• The Creative Operations Manager will be responsible for refining and improving the internal capacity planning web app and sprint planning processes based on how the team actually uses it and how work actually gets done.
• The role will also involve taking on additional project management tasks as assigned, and staying responsible for holding team members accountable to deadlines, surfacing blockers, making necessary tradeoffs, and helping the team to increase their output.

🎯 Requirements

• 3+ years in a project management, production, or creative operations role, ideally supporting a creative or brand team
• Experience managing intake and prioritization across a high volume of requests from multiple internal stakeholders
• Track record of building or improving project management systems, not just maintaining them
• Experience using no-code or AI-assisted tools to build lightweight internal tools or automations, even informally
• Experience working cross-functionally with marketers, designers, and creative directors to align on scope and timelines
• Comfortable working in a remote-first environment where documentation and async communication do a lot of the heavy lifting

🏖️ Benefits

• Opportunity to work with a remote team across the globe
• Competitive contract rate of $6000 / month depending on experience
• Opportunity to renew based on business need
• Ability to work on a part-time independent-contractor engagement (20 hours/week)

Skills & Technologies

REST

Remote

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Kit Global Inc.

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About Kit Global Inc.

Kit Global Inc. operates an e-commerce platform that helps creators and brands discover, organize and link to products they recommend, then earn commissions when followers buy. The service aggregates millions of items from major retailers, provides universal carts, price tracking and analytics, and integrates with social media and newsletters so users can monetize content without holding inventory or operating storefronts.

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