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This position was posted on June 4, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Warsaw
Job Type
Full-time
Category
Product Management
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Audit a sample of credential reviews conducted by ShiftKey’s Operations team and third-party vendors to verify accurate validation and entry of healthcare professionals’ credentials into company systems.
- • Produce weekly reports identifying recurring errors and trends, categorized by credential type and individual reviewer performance.
- • Translate audit findings into actionable insights to guide coaching conversations between managers and team leads.
- • Provide tailored recommendations to regional Credentialing Leads for improving processes, training materials, and operational workflows.
- • Assist in training new hires on credentialing standards and audit procedures.
- • Respond to time-sensitive audit requests and participate in special projects as needed.
- • Ensure compliance with internal quality standards by meticulously reviewing credential documentation for completeness, accuracy, and regulatory alignment.
- • Collaborate cross-functionally with Operations and Credentialing teams to identify systemic issues and propose scalable solutions.
- • Maintain detailed documentation of audit results, corrective actions, and follow-up outcomes for internal review and compliance purposes.
- • Monitor credentialing quality metrics over time to detect emerging risks or degradation in review accuracy.
- • Communicate findings clearly and persuasively to non-technical stakeholders to drive behavioral and procedural change.
- • Uphold confidentiality and data integrity when handling sensitive healthcare professional information.
- • Adapt audit methodologies as credentialing policies or regulatory requirements evolve within the healthcare staffing industry.
- • Contribute to a culture of continuous improvement by actively participating in process refinement sessions and feedback loops.
- • Work primarily remotely with encouraged in-office collaboration on Tuesdays and Wednesdays in Warsaw’s Powiśle district to support team engagement.
🎯 Requirements
- • 2 years of experience in a similar role with proven ability to plan, conduct, and document quality audits.
- • Fluency in English (written and spoken).
- • A sharp eye for detail and a natural instinct for spotting patterns in data.
- • Comfort working in Microsoft Excel or Google Sheets to organize and present findings.
- • Strong communication skills — ability to translate data into stories that drive action.
- • Familiarity with healthcare or tech industry environments is a big plus.
🏖️ Benefits
- • A high-growth, friendly, and engaging work environment with opportunities for career development.
- • Additional vacation days for better work-life balance.
- • Modern office in Warsaw’s Powiśle district with Vistula River views, recreational facilities, and great nearby restaurants.
- • Thoughtfully designed private medical package to take care of what matters most.
- • Sports card to fuel your active lifestyle.
- • Life and accident insurance for peace of mind.
Skills & Technologies
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About ShiftKey, Inc.
ShiftKey operates a healthcare workforce marketplace that connects licensed nurses, CNAs and other clinicians with open shifts at healthcare facilities via an app-based platform. Facilities post per-diem shifts with rates and requirements; clinicians claim them, work, and submit verified time sheets for rapid payment. The platform handles credential verification, compliance tracking, ratings and payments, giving facilities on-demand staffing flexibility while letting clinicians set their own schedules. Founded in 2016 and headquartered in Dallas, Texas, ShiftKey now serves thousands of post-acute and hospital partners across the United States.
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