Customer Logistics Manager

📋 Description

• • The Customer Logistics Manager is a vital role within Ryder System, Inc., one of the largest and most respected names in logistics, transportation, fleet maintenance, and supply chain services globally. This position oversees day-to-day operations within an assigned function and is responsible for all aspects of operations and account management in the Dedicated Transportation Solutions business vertical.
• • Day to day, the role involves managing customer service satisfaction and expectation management, staffing performance and development of exempt and non-exempt employees, day-to-day planning and scheduling, health and safety management, and ensuring compliance with state, local, and federal regulations. The manager also provides off-shift support during critical customer network disruptions and makes timely decisions in fast-paced environments.
• • Ryder is a World-Class, Fortune 500 organization with over 85 years in business and more than 36,000 employees worldwide. The company values trust, innovation, expertise, collaboration, and safety, and emphasizes the importance of embracing technology as part of daily operations. The Customer Logistics Manager serves as a professional representative of the Ryder organization.
• • In this role, the individual can develop leadership and supervisory skills, deepen expertise in supply chain and logistics operations, enhance analytical and problem-solving abilities, and grow professionally through comprehensive training and development opportunities. Success in this position can lead to career advancement within a stable, global organization that invests in its people.