Job Overview
Location
Georgia Remote Work, More...
Job Type
Full-time
Category
Operations
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • The Field Service Representative (FSR) I - III serves as a senior-level technical advisor to customers and internal stakeholders, playing a strategic role in providing pre-sales and post-sales support, influencing product direction, and delivering advanced technical solutions for Silvus Technologies, a wholly owned subsidiary of Motorola Solutions.
- • Day to day, the FSR acts as a technical subject matter expert for advanced wireless communication systems, designs and delivers technical demonstrations and system evaluations, conducts on-site and remote technical support including diagnostics and network optimization, leads product demonstrations and user trials, provides technical training to end users, and documents field observations to influence product roadmaps and internal processes.
- • The role operates within Silvus Technologies, a leader in advanced MANET and MIMO communications systems rooted in DARPA research, providing battle-proven StreamCaster radios and proprietary MN-MIMO waveform for defense, law enforcement, and public safety agencies worldwide, with a mission to keep heroes connected in mission-critical environments.
- • In this role, the individual can develop deep expertise in tactical communications, influence product design through field-driven feedback, exercise independent judgment in complex problem-solving, and grow into a trusted technical advisor shaping the future of secure, reliable mesh networking solutions for government and public safety customers.
🎯 Requirements
- • High School Diploma/GED required; technical degree preferred
- • Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment
- • Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
- • Must be a U.S. Citizen due to clients under U.S. government contracts
- • Ability to work independently with minimal supervision and manage multiple customer engagements simultaneously
- • Exceptional written and verbal communication skills
🏖️ Benefits
- • Incentive Bonus Plans
- • Medical, Dental, Vision benefits
- • 401K with Company Match
- • 10 Paid Holidays
- • Generous Paid Time Off Packages
- • Employee Stock Purchase Plan
- • Paid Parental & Family Leave
Skills & Technologies
About Motorola Solutions, Inc.
Motorola Solutions, Inc. is a communications and analytics company headquartered in Chicago, Illinois. It designs, manufactures and services mission-critical two-way radios, body-worn and in-vehicle video systems, command-center software, managed and support services, and broadband LTE solutions for public safety, government, utilities, transportation and commercial customers worldwide. The company traces its origins to the original Motorola founded in 1928 and was spun off in 2011, focusing exclusively on public safety and professional communications after selling its mobile handset business. Its products are used by police, fire, emergency medical services, military and industrial workforces for secure, reliable real-time voice, data and video communications.
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