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Unilever PLC logo

Customer Operations Deployment Lead South East Asia

Job Overview

Location

Remote - Taguig, Philippines

Job Type

Full-time

Category

Operations

Date Posted

June 15, 2026

Full Job Description

đź“‹ Description

  • • The Customer Operations Deployment Lead South East Asia is a core role within the Customer Operations Product Domain and sits within the overall GDT Organization at Unilever PLC. This role focuses on deploying new CO products or changes to existing products across South East Asian markets, ensuring seamless landing and high adoption for benefit realization.
  • • Day to day, the role involves overseeing end-to-end deployment activities for CO domain products (Planning/O2C/Logistics/MDM), driving local configurations (not customizations), improving product adoption, leading KPI improvements with Market and CDIO teams, and partnering with Global Digital and Technology (GDT) to ensure technology meets business needs and supports growth.
  • • The role sits within Unilever’s Customer Operations and GDT Organization, working closely with cross-functional teams including Market, CDIO, and GDT BG/BU to align product plans, manage senior stakeholder relationships, and support the creation of the CO tech roadmap and agenda.
  • • In this role, the individual will develop deep expertise in product deployment lifecycle, strengthen stakeholder management at senior levels, gain exposure to global digital transformation initiatives, and build leadership in driving technology adoption and business impact across South East Asian markets.

🎯 Requirements

  • • Strong Planning, Execution and Partnering Skills
  • • Exhaustive experience in all facets of program/ project delivery
  • • Business acumen in the Customer Operations/Supply Chain operations
  • • Strong Supply Chain background - demand planning, supply planning and S&OP planning
  • • Understanding of Data and Analytics and exposure in new technology like AI and how to use it for solutions and improvements

🏖️ Benefits

  • • Opportunity to work with a global leader committed to equity, inclusion and diversity
  • • Encouragement to bring your 'Whole Self' to work and be supported through access requirements
  • • Assessment based on skills, performance, experience and leadership — excluding age, gender, and school information
  • • Role based remotely in Taguig, Philippines with impact across South East Asia
  • • Chance to shape CO tech roadmap and influence global digital product deployment

Skills & Technologies

Senior
Remote

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About Unilever PLC

Unilever PLC is a British multinational consumer goods company created in 1929 through the merger of Lever Brothers and Margarine Unie. It produces food, beverages, cleaning agents, beauty, and personal care products under brands including Dove, Knorr, Lipton, Hellmann’s, and Axe. Headquartered in London and listed on the London, Amsterdam, and New York stock exchanges, the company operates in over 190 countries with a portfolio designed to improve health, hygiene, and livelihoods while reducing environmental impact through its Sustainable Living Plan.

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