UpGuard, Inc. logo

Customer Sales Engineer

Job Overview

Location

London

Job Type

Full-time

Category

Sales

Date Posted

April 23, 2026

Full Job Description

đź“‹ Description

  • • As a Customer Sales Engineer at UpGuard, you will serve as the primary technical and product expert for the Account Management team, playing a critical role in driving customer expansion through complex renewal and upsell opportunities.
  • • Your day-to-day responsibilities include partnering with Account Managers to demonstrate advanced technical value of UpGuard’s multi-product Cyber Risk Posture Management (CRPM) platform, architecting tailored solutions, and providing expert guidance during high-stakes sales engagements.
  • • You will be the go-to authority on product functionality, security ratings, threat intelligence, and agentic AI capabilities, translating technical features into business outcomes that resonate with enterprise customers.
  • • UpGuard is a fast-growing cybersecurity company backed by a US$75M Series C, scaling to process 100 billion risk signals daily, with a mission to redefine how organizations manage cyber risk through innovation and AI-driven precision.
  • • The Sales team operates as trusted architects of digital resilience, emphasizing a consultative, collaborative culture where customer security posture is prioritized above transactions.
  • • This role offers the opportunity to deepen your technical expertise in cybersecurity and AI-augmented sales, directly impact revenue growth, and grow as a trusted advisor in a high-momentum, global organization.
  • • You will sharpen your craft in a fast-paced environment, working with cutting-edge technology to neutralize global cyber threats while building solutions that drive measurable commercial success.

🎯 Requirements

  • • Proven experience in a technical sales, sales engineering, or post-sales technical role, preferably within cybersecurity, SaaS, or enterprise technology environments.
  • • Strong ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, including executives and security teams.
  • • Hands-on familiarity with cybersecurity concepts such as threat intelligence, security ratings, attack surface management, or risk posture assessment.
  • • Demonstrated skill in solution architecture and technical discovery during renewal, upsell, or expansion sales cycles.
  • • Self-motivated, high-energy individual who thrives in fast-paced, collaborative, and AI-augmented sales environments.
  • • Excellent presentation and interpersonal skills, with a consultative mindset focused on customer outcomes.

🏖️ Benefits

  • • Opportunity to work with a cutting-edge Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI.
  • • Be part of a high-performing Sales team recognized as the engine of UpGuard’s growth, operating in a collaborative and mission-driven culture.
  • • Exposure to global scale operations, supporting customers processing 100 billion risk signals daily across international markets.
  • • Professional growth in AI-augmented sales and technical advisory roles, with resources to develop expertise at a global cybersecurity leader.
  • • Contribute to a company that shattered revenue targets in 2025 and is entering 2026 with expanded momentum and investment.
  • • Work in London with a innovative, fast-moving team shaping the future of cyber risk management.

Skills & Technologies

Onsite

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UpGuard, Inc. logo
UpGuard, Inc.
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About UpGuard, Inc.

UpGuard provides cybersecurity posture and third-party risk management software that continuously monitors internet-facing assets, detects misconfigurations, and scores vendor risk. Its SaaS platform combines automated scanning, data-leak detection, and workflow tools to help enterprises prevent breaches and comply with regulations. Founded in 2012 in Sydney, Australia, the company serves Fortune 500 and government clients worldwide from headquarters in Mountain View, California.

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