Job Overview
Location
Field/Home Based, Poland
Job Type
Full-time
Category
Customer Support
Date Posted
June 15, 2026
Full Job Description
đź“‹ Description
- • As a Junior Customer Representative at U.S. Bancorp’s Elavon subsidiary, you will serve as the first point of contact for customers, providing support in Polish and English via phone and digital channels. This role is vital to delivering high-quality service that helps customers make informed financial decisions and supports the company’s mission to enable financial success for individuals and businesses globally.
- • Day to day, you will handle incoming calls and written inquiries related to banking and card services, resolve customer issues at first contact when possible, assist with account questions, payments, billing, and card services, escalate complex cases to specialized teams, and maintain accurate records in internal systems while building professional customer relationships.
- • You will join an international financial organization committed to innovation, transparency, and inclusive hiring practices. Elavon serves over 1.5 million customers worldwide with tailored payment solutions, and as part of U.S. Bank, you’ll be part of a culture that values growth, integrity, and community impact.
- • This role offers a strong foundation for career development in customer service and financial services. You will gain hands-on experience in an international setting, receive paid onboarding and training, and have access to clear career paths and internal mobility—ideal for students, graduates, or anyone starting their professional journey in a supportive, structured environment.
🎯 Requirements
- • Very good command of Polish (C1) and English (B2) both written and spoken
- • Secondary education (high school diploma) – students and graduates welcome
- • Customer-oriented mindset and willingness to learn
- • Good communication and interpersonal skills
- • Basic computer skills (MS Office, ability to navigate systems)
- • Ability to work with procedures and deadlines
🏖️ Benefits
- • Stable employment in a recognizable international company
- • Full onboarding and paid training
- • Clear career paths and internal development opportunities
- • Friendly, supportive team environment
- • Competitive salary and benefits package
- • Home-based remote work arrangement
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About U.S. Bancorp
U.S. Bancorp is a diversified financial services holding company headquartered in Minneapolis, Minnesota. It operates U.S. Bank National Association, the fifth-largest commercial bank in the United States by assets. The company provides retail, commercial, and wealth management services, including deposit products, lending, treasury management, investment advisory, and payment processing. U.S. Bancorp serves individuals, small businesses, middle-market companies, and large corporations through a network of branches, ATMs, and digital platforms. Founded in 1863, it is regulated by federal and state banking authorities and trades on the NYSE under the symbol USB.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
13 days ago
2 months ago
Metaverse Mod Squad, Inc.
2 months ago
