Job Overview
Location
Remote - US
Job Type
Full-time
Category
Customer Support
Date Posted
July 17, 2026
Full Job Description
đź“‹ Description
- • This role focuses on supporting customers to maximize the value of Club Prophet Software, part of the Fullsteam organization.
- • You’ll also contribute to software analysis and testing and assist with onboarding new customers, ensuring high levels of customer success and satisfaction.
- • The ideal candidate will enjoy a flexible remote work environment, a supportive and collaborative team culture, opportunities to grow both technical and customer service skills, and being part of a company that’s making a real impact in the golf tech industry.
- • Shift times may vary within the hours of 7:45 AM to 7:00 PM EST, Monday through Friday.
🎯 Requirements
- • Experience in a call center is a plus.
- • Experience in software training is a plus.
- • Background in networking is preferred.
- • Bachelor’s degree in an IT related field is desirable.
- • Possess a natural ability to communicate with people of all backgrounds.
- • Possess excellent writing skills and ability to quickly compose clear and concise answers.
- • Treat all feedback, issues, and questions as opportunities to improve.
- • Have the ability to prioritize and think strategically about how to improve processes to make our users’ experience even better, while still managing day-to-day tasks.
- • Are dependable with the ability to multitask and work in a fast-paced environment.
- • Already are, or can learn to be, a highly computer literate, technical individual that embodies excellent troubleshooting and problem-solving skills.
- • Are able to learn technical knowledge related to computer system analysis, application development, or software engineering.
- • Are hungry to grow both personally and professionally are tech-savvy individuals who naturally adapt to an ever-evolving technological environment.
🏖️ Benefits
- • Hourly range: $17-$19/ hour.
- • Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
- • Fullsteam is an Equal Opportunity/Affirmative Action employer.
- • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
Skills & Technologies
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About Fullsteam Operations, LLC
Fullsteam Operations, LLC is a North American supply-chain and logistics technology company headquartered in Birmingham, Alabama. It builds cloud-based software and payments platforms that unify freight audit, carrier management, shipment visibility, and fuel tax reporting for shippers, carriers, and fuel merchants. Operating under brands such as Propel, Axiom, and Diesel, Fullsteam processes billions of dollars in transportation-related payments annually, helping customers reduce costs, automate compliance, and optimize fleet operations across the United States, Canada, and Mexico.
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