Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Support
Date Posted
April 10, 2026
Full Job Description
đź“‹ Description
- • Customer Support Specialist role focused on providing technical and service support to global customers using the MPS Monitor platform, ensuring high-quality assistance and user experience.
- • Day-to-day responsibilities include serving as the primary point of contact via email and phone, handling inquiries, supporting installation and configuration, troubleshooting device connectivity and software issues, collaborating with internal teams, and maintaining accurate records of support interactions.
- • MPS Monitor is a global leader in brand-independent Managed Print Services software solutions, operating with a customer-centric approach and managing over 2 million devices across 75 countries.
- • The role offers opportunities to develop technical support skills in a SaaS environment, gain experience with international clients, and grow professionally within a multicultural remote team.
Skills & Technologies
About Valsoft Corporation
Valsoft Corporation is a software company that acquires and develops vertical market software (VMS) businesses. They focus on acquiring established software companies that serve specific industries, providing them with the resources and expertise to grow and innovate. Valsoft's strategy involves integrating these acquired companies into their portfolio, enhancing their product offerings, and expanding their market reach. They operate across various sectors, including healthcare, finance, and manufacturing, aiming to be a leading consolidator in the VMS space by fostering long-term growth and operational excellence within their acquired businesses.
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