Cyber Operations Manager- Threat Operations | Remote, USA

Optiv Security Inc.

Job Overview

Location

8 Locations

Job Type

Full-time

Full Job Description

📋 Description

• Lead and manage a 24x7 Threat Detection and Response team responsible for safeguarding client environments through continuous monitoring, analysis, and mitigation of cyber threats. This role ensures timely detection, accurate triage, and effective containment of security incidents while driving operational excellence across the Advanced Fusion Center (AFC) service.
• Oversee daily operations including shift scheduling, performance management, incident escalation procedures, and resource allocation to maintain high service availability and SLA compliance. Foster a culture of accountability, collaboration, and continuous improvement within the security operations center.
• Partner closely with clients during stewardship calls, reporting sessions, and security escalations to translate technical findings into actionable insights, ensuring alignment with business objectives and risk tolerance.
• Drive the refinement and optimization of detection, response, and incident response processes by leveraging SIEM, SOAR, EDR, and vulnerability management tools to enhance threat visibility and reduce mean time to detect (MTTD) and mean time to respond (MTTR).
• Mentor, develop, and evaluate team members through structured performance appraisals, coaching, and professional development initiatives, building technical expertise and leadership capabilities across the analyst workforce.
• Ensure compliance with internal policies, industry standards (NIST, ISO 27001), and regulatory frameworks (HIPAA, PCI-DSS, SOX, NERC CIP) by enforcing security controls, maintaining audit readiness, and supporting client compliance reporting.
• Stay current with emerging threats, attacker tactics, and evolving security technologies by attending industry events, participating in threat intelligence sharing, and evaluating vendor updates for integration into client environments.
• Collaborate with cross-functional managers and engineering teams to advance the Security Operations organization, normalize data from vulnerability assessments, penetration tests, and incident response, and improve overall service delivery through process documentation and workflow optimization.

🎯 Requirements

• 12+ years of professional experience in IT and Information Security, with a strong focus on threat detection, incident response, and security operations center (SOC) methodologies.
• 5+ years of proven leadership experience managing technical Threat Detection and Response teams in a 24x7 operational environment, including performance management, scheduling, and incident escalation oversight.
• Deep expertise in SIEM platforms (e.g., Splunk, QRadar, LogRhythm, Exabeam) and EDR solutions (e.g., CrowdStrike, Carbon Black, Microsoft ATP), including architecture, tuning, and use case development for threat hunting and detection.
• Strong understanding of regulatory compliance frameworks (NIST, HIPAA, PCI-DSS, SOX, NERC CIP) and their application across global regions, with experience supporting client compliance reporting and audit readiness.
• Demonstrated ability to make sound, timely decisions under pressure, coupled with sharp analytical skills and business acumen to balance technical rigor with client needs and organizational goals.
• Experience with Security Orchestration, Automation, and Response (SOAR) platforms, ticketing systems (e.g., ServiceNow), and ITIL practices to streamline incident management and improve operational efficiency.

🏖️ Benefits

• Competitive annual salary range of $134,600.00 to $184,500.00, reflecting the role’s scope, responsibility, and market value for senior security leadership positions.
• Eligibility for variable incentive-based bonus plans tied to individual, team, and company performance, rewarding contributions to operational excellence and client satisfaction.
• Comprehensive health, dental, and vision insurance plans, including medical, prescription, and wellness coverage to support employee and family well-being.
• Retirement savings plan with company matching contributions, enabling long-term financial planning and security.
• Generous paid time off (PTO) and holiday schedule, promoting work-life balance and mental health resilience in a high-pressure security role.
• Access to professional training resources, certifications, and skill development programs to support continuous learning and career advancement in cybersecurity.
• Commitment to Diversity, Equality, and Inclusion (DEI) through Employee Resource Groups (ERGs) and inclusive workplace practices that foster belonging and equity.
• Volunteer opportunities via ‘Optiv Chips In’ program, encouraging employees to engage with communities and contribute to social impact initiatives.
• Remote work flexibility (where applicable), providing the technology and support needed to productively work from home or distributed locations while maintaining team collaboration and security operations effectiveness.

Skills & Technologies

Splunk

Remote

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Optiv Security Inc.

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About Optiv Security Inc.

Optiv Security provides cybersecurity advisory, technology integration, and managed security services to large enterprises and government agencies. The company designs, implements, and operates layered defenses that combine strategy, risk management, identity protection, cloud security, threat intelligence, and incident response. It partners with hundreds of technology vendors to deliver vendor-neutral solutions, helping clients reduce complexity, close security gaps, and maintain compliance across hybrid environments.

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